Fast, Reliable Internet—Up to 1 Gbps for $55/Month*

Exclusive for Tricon Residents: You now have access to lightning-fast internet from Onboard for just $55/month, conveniently included in your monthly statement.

Your digital experience matters to us, which is why we’ve partnered with Onboard to provide professional installation, hassle-free setup, and dedicated technical support—every step of the way.

What You’ll Receive

Up To 1 Gbps Speed: Perfect for streaming, gaming, and working from home
Hassle-Free Setup: Professional installation and all equipment included
24/7 Technical Support: Expert help whenever you need it
Convenient Billing: Your $55 monthly fee is added directly to your resident ledger will be included on your resident ledger, simplifying your monthly bills.

How to Enroll: Current Residents

Option 1: Tricon Resident App

Step 1: Log into the Resident App and navigate to the “Offers” section
Step 2: Select the High-Speed Internet offer
Step 3: Click “Add to Lease” and review the charges
Step 4: Click “Confirm” to submit your request
Step 5: Once confirmed, a lease amendment will be available for all leaseholders to review and sign.

Option 2: Onboard’s Website

Step 1: Go to https://app.onboardtoday.com/tricon
Step 2: Set up your account online.

How to Enroll: New Residents

Option 1: Onboard’s Website

Step 1: Go to https://app.onboardtoday.com/tricon
Step 2: Set up your account in advance of your move-in day.

Option 2: Onboard’s Support Center

Step 1: Call 855-676-1680
Step 2: Say “Bulk Internet.”

Frequently Asked Questions: Current Residents

Can I add high-speed internet to my home mid-lease?

Yes. If your home is eligible, you can enroll in high-speed internet at any time during your lease.

To get started:

Log into the Resident App and navigate to the “Offers” section

Select the High-Speed Internet offer

Click “Add to Lease” and review the charges

Click “Confirm” to submit your request

Once confirmed, a lease amendment will be available for all leaseholders to review and sign.

Alternatively, you can click here to enroll through Onboard’s website.

What happens after I enroll?

Once you enroll, you’ll receive next steps from Onboard via email to activate your service and ship your equipment.

If installation is needed, you’ll be contacted to schedule an appointment.

If I add high-speed internet to my lease, when will I see the charge?

You’ll see your first charge in the month your service is active. This amount will be adjusted (prorated) based on your activation date, so you’re only charged for the days that high-speed internet is active in your home that month.

A full monthly charge will begin the following month.

What if I already have internet service with another provider?

You can enroll even if you currently have service with another provider.

You may choose to keep or cancel your existing service based on your needs. You may also be eligible for cancellation fee reimbursement, which can be requested through your Onboard resident dashboard when you create your account.

What if I currently pay less for internet service?

If you pay a lower rate with another provider and enroll in the High-Speed Internet program as a current resident, you are eligible for price matching for the remainder of your lease term.

To request a price match, submit a copy of your current provider invoice after completing enrollment with Onboard.

Can I remove the internet service after enrolling?

No. Once enrolled, the internet service will remain on your account through the end of your lease term.

Who should I contact if I need help with my internet service?

For help with setup, equipment, or service issues, please call 844-874-2661 and say “Bulk Internet”.

Frequently Asked Questions: New Residents

How do I know if internet is included in my home?

High-speed internet is available in select homes, and availability varies by home. To confirm whether your home includes internet, review the home listing:

Home Features: Look for “High-Speed Internet” in the amenities section.

Costs & Conveniences Breakdown: The Resident Convenience Package will indicate whether internet is included.

How much does high-speed internet cost?

Homes that include high-speed internet have a $55 monthly fee, which is included in your monthly statement.

You can see this charge in the Costs & Conveniences Breakdown under the Resident Convenience Package on the home listing and in your lease details.

Do I have to use the high-speed internet provided with my home?

If your home includes high-speed internet, the service is part of the home and will be included in your monthly charges.

If you currently have service with another provider, you may choose to keep or cancel that service based on your needs. You may also be eligible for cancellation fee reimbursement, which can be requested through your Onboard resident dashboard when you create your account.

If my home doesn’t include high-speed internet, can I still add it?

Yes. If your home is eligible, you can add high-speed internet before your move-in date.

To get started, select one of the two options:

Option 1: Click here to set up your account in advance of your move-in day.

Option 2: Call 855-676-1680 and say “Bulk Internet.”