For the past five years, our family has had the privilege of living in a Tricon rental home in Humble, Texas. It has become much more than just a house, it has been a place of comfort, stability, and peace where we have created many wonderful memories together. Just a few months ago, our family went through one of the most difficult times in our lives. We learned that our immigration case would be sent to court, leaving us uncertain about our future and whether we would be able to remain in the country. At the same time, our lease was about to expire. We were afraid to renew for another full year because, if we were required to leave the country before the lease ended, we knew we could face costly penalties for breaking the lease early. To make matters even more difficult, we were also facing a period of unemployment. Feeling overwhelmed, we called Tricon to explain our situation. The representative who answered our call was kind and compassionate and connected us with Michael, a manager who took the time to truly listen to our concerns. Michael showed genuine kindness, empathy, and understanding. He approved a month-to-month lease renewal while allowing us to keep the same rate as an annual lease. That thoughtful decision lifted a tremendous weight off our shoulders during a very uncertain time. Before ending our conversation, he even asked if there was anything else he could do to help. To our family, Michael felt like an angel in the middle of a storm. His compassion, professionalism, and willingness to help gave us hope and peace of mind when we needed it most. We will never forget the care and respect he showed our family. We truly love our home, our neighborhood, and the wonderful community we are part of. After five years as Tricon residents, we are deeply grateful for the kindness and support we have received. Our experience has shown us that caring for residents is more than just a slogan, it is a commitment that Tricon genuinely lives by every day. With gratitude, The Rodriguez Pumar Family

Isamel Pumar

Houston, TX • June 2026

When my husband, Darius, and I moved into our Tricon home three years ago, it was a really special moment for us. This was our first rental home together, and we were excited to have a space that truly felt like our own. We dreamed about creating memories here, hosting our families, and building a life together, and that’s exactly what we’ve been able to do. Over the last three years, our home has been filled with family gatherings, holiday celebrations, cookouts, game nights, and visits from loved ones. It has been the place where we have laughed together, supported each other through difficult times, and made memories that we will cherish forever. Having a home where our family and friends feel welcome has meant so much to us. From the very beginning, our experience with Tricon has been wonderful. The application process was smooth, maintenance requests have always been handled quickly, and every team member we’ve interacted with has been kind, professional, and respectful. Knowing that we can count on Tricon has allowed us to truly enjoy our home and focus on what matters most. One of the greatest blessings that came from living here was meeting our neighbor, Kim. Kim lived alone and one day reached out to ask if we could help with her lawn. Without hesitation, Darius started cutting her grass, and what began as a simple act of kindness turned into a meaningful friendship. We would check on her regularly, stop to talk with her, and make sure she had everything she needed. She was the kind of neighbor who could brighten your day with a simple conversation. As time went on, Kim became more than just our neighbor. She became someone we genuinely cared about. Even when she was in the hospital, we continued calling to check on her because we wanted her to know she wasn’t alone and that someone was thinking about her. Unfortunately, Kim recently passed away. We were heartbroken when we learned the news. Seeing her daughter holding a yard sale and helping settle her mother’s belongings was a reminder of just how much Kim had become a part of our lives. Since then, I’ve found myself reflecting on how thankful I am that our paths crossed. If we had never moved into this Tricon home, we may have never met Kim. We would have missed the opportunity to know such a kind and caring person. We would have missed the chance to build a friendship that taught us the importance of looking out for one another and being there for our neighbors. When I think about what makes a house a home, I don’t just think about the walls, the rooms, or the backyard. I think about the people. I think about the memories we’ve created here, the family we’ve welcomed through our doors, and the relationships we’ve built in this neighborhood. Tricon gave us our first home together, but it also gave us something even more valuable: a sense of community. It gave us a place where neighbors become friends, where kindness still exists, and where people truly care about one another. For that, Darius and I will always be grateful. — Keeanna and Darius

Darius S

San Antonio, TX • June 2026

Ten months ago, my spouse and I moved from Türkiye to the United States. One of the most stressful parts of the process was finding a home from thousands of miles away without ever seeing it or the neighborhood in person. A friend was able to visit the property for us, but what really gave us confidence was the support we received from the Tricon team. Since we were moving internationally, we did not yet have a U.S. bank account, Social Security numbers, or many of the documents typically used during the leasing process. Instead of making things complicated, Berlina worked closely with us, explained what alternative documents could be provided, and helped us navigate the entire process through email. Every step felt clear, organized, and surprisingly easy. After our application was approved, we prepared for our move and ordered many essential household items before arriving in the U.S. Some of those packages sat on our front porch for days before we arrived. When we finally got there, everything was exactly where it had been delivered. It was our first indication of how safe and welcoming the community would be. Following a 13-hour flight, we arrived at our new home late in the evening when the office was already closed. Thanks to Tricon’s smart home technology, we were able to access the home immediately through the mobile app without worrying about keys or coordinating a late-night handoff. After such a long journey, walking directly into our new home was a huge relief. The support continued after move-in. Nikita helped us get oriented and introduced us to the community, while Nick took the time to explain the home’s features and answer technical questions. Because we were not only new to the neighborhood but also new to the country, those interactions meant a lot to us. Everyone was patient, welcoming, and genuinely helpful. What impressed us most was how accurately the home matched the photos. There were no surprises and no disappointments. The house, the neighborhood, and the overall community were exactly as represented—if anything, even better in person. Our cat, Leo, settled in almost immediately. One of his favorite things about our home is the backyard, where he loves spending time and watching everything happening outside. Seeing him feel comfortable so quickly helped make the house feel like home for us as well. Over the past ten months, we have also submitted a few maintenance requests, and each time the response was quick and professional. It reinforced the positive impression we had from the very beginning. Moving to a new country is never easy, but our experience with Tricon made one of the biggest transitions of our lives feel much less overwhelming. Looking back, what stands out most is not just the house itself, but the people who helped us through the process and made us feel welcome from day one. For our family, Tricon provided more than a place to live—it provided peace of mind when we needed it most.

Dilara Savasci Yazici

Austin, TX • June 2026

Home on Viewridge Drive: Our Experience The turn onto Viewridge Drive always brings an immediate sense of relief at the end of a long day. Since August 2025, this three-bedroom house in San Antonio hasn’t just been a place where my family lives—it has become our true sanctuary. Inside these walls, our lives are beautifully full. With three children growing up fast and a wonderful spouse by my side, every corner of this home is packed with life, laughter, and the bustling energy of a family on the move. It’s the place where we reset, gather, and find our comfort. One of the biggest blessings of living here has been our experience with Tricon. From the very beginning, when they gave us the chance to rent this beautiful property, they have been absolutely incredible. We don't have a single negative thing to say about the property or the staff. Whenever we’ve needed help with anything at all, they have been right there for us, dependable and attentive. I feel an immense amount of gratitude toward them for giving us this opportunity. That positive energy extends right past our front door and into the neighborhood. We are surrounded by friendly, genuinely kind neighbors who truly look out for one another. It’s the kind of safe, welcoming community where people offer to help cut our yard cause they know my husband works out of town, and where everyone drives carefully. On any given afternoon, you can hear all the neighborhood children outside playing together while parents sit in their lawns, making the whole street feel alive and connected. Then, there is our backyard. It is incredibly spacious—the perfect crown jewel of the house. Because it's so massive, we’ve been able to host family events and gatherings with absolutely no problems at all. There is plenty of room for everyone to run around, celebrate, and make memories under the Texas sky. Looking around at my family, and the peaceful life we are building here, I’m just filled with appreciation. This isn't just a rental house to us. Thanks to a wonderful management team at Tricon, an amazing neighborhood, and a lot of love, it is truly our home.

A few years ago, my wife and I moved here looking for a place to call home. Around that same time, my wife shared some life-changing news with me—she was pregnant with her first child. Like any growing family, we wanted more than just a house; we wanted a community where we could build our future and make lasting memories. After searching, we found Tricon at Trinity Falls, and it turned out to be one of the best decisions we’ve ever made. Our time here has been nothing short of amazing. Like any family, we’ve faced a few unexpected challenges along the way. At one point, we had an issue with our home that left us with nowhere to stay while caring for our newborn baby. It was a stressful and uncertain time, but Tricon stepped up in a way we’ll never forget. They helped provide a hotel for our family while the issue was being resolved and made sure we were taken care of every step of the way. What impressed us most wasn’t just that they fixed the problem—it was how they treated us throughout the entire process. Every concern we’ve ever had has been handled quickly, thoroughly, and with genuine care. It’s rare to find a company that not only takes pride in its homes but also truly cares about the people living in them. The kindness, professionalism, and sense of community we’ve experienced here have meant more to our family than words can express. Tricon hasn’t just provided us with a place to live; they’ve helped create a place where we’ve been able to grow our family and feel supported along the way. For that reason alone, we plan on staying. We’re grateful for everything Tricon at Trinity Falls has done for our family, and we’re proud to call this community home. ❤️🏡👨‍👩‍👧‍👦

Latrell Cliff

Dallas, TX • June 2026

About 10 months ago, I made one of the biggest decisions of my life: leaving Los Angeles, California, and starting a new chapter in Arlington at a Tricon home in Viridian. At first, the idea of moving away from the city I had always known was both exciting and intimidating. Los Angeles had been my home for years, with its fast-paced lifestyle, endless traffic, and constant hustle. While I appreciated everything the city had to offer, I was ready for a change. When I began looking for a new place to live, I wanted a home that offered more space, a welcoming community, and a better quality of life. That's when I discovered Tricon. From the very beginning, the process was straightforward and professional. The application process was easy to understand, and the leasing team was helpful whenever I had questions. The day I moved into my Tricon home, I immediately felt like I had made the right choice. The house was clean, modern, and well-maintained. Having extra space compared to my previous living situation in Los Angeles was a refreshing change. I finally had room to relax, entertain friends, and enjoy a quieter environment. One of the things I have appreciated most about living in a Tricon home is the sense of comfort and stability it provides. Whenever I have needed assistance, the maintenance team has been responsive and professional. Knowing that support is available when needed has given me peace of mind. The neighborhood has also been a wonderful surprise. The community is friendly, and I have enjoyed getting to know my neighbors. The area offers a balance between convenience and tranquility, allowing me to enjoy a slower pace of life without sacrificing access to shopping, dining, and other amenities. Looking back, moving from Los Angeles to a Tricon home was one of the best decisions I have made. It gave me the opportunity to enjoy more space, greater comfort, and a stronger sense of home. What started as a major life change turned into an incredibly positive experience, and I am grateful for the opportunities and memories that have come with this new chapter. Today, I can confidently say that my move was worth every step. Living in a Tricon home has exceeded my expectations and provided a lifestyle that better fits my needs, making me feel truly at home every day

My experience as a Tricon resident has been overwhelmingly positive, and renting from Tricon has provided me with stability, comfort, and peace of mind. Finding a home that meets your needs can be challenging, but from the beginning of my rental journey, Tricon made the process straightforward and professional. Their commitment to providing quality homes and responsive customer service has made a significant difference in my overall living experience. One of the first things that impressed me about Tricon was the ease of the application and move-in process. The information provided was clear, the communication was timely, and every step was explained in a way that helped reduce the stress that often comes with moving. The leasing team was professional and helpful, answering questions quickly and ensuring I understood everything before signing my lease. This level of transparency gave me confidence that I was making the right choice. The quality of the home itself exceeded my expectations. Upon moving in, the property was clean, well-maintained, and ready for occupancy. It was obvious that effort had been made to ensure the home was in good condition before my arrival. Having a comfortable and welcoming living space made it easy to settle in and feel at home right away. Another major benefit of renting from Tricon has been the maintenance support. Whenever I have submitted a maintenance request, the process has been simple and efficient. The online portal is easy to use, and service requests are acknowledged promptly. Maintenance professionals have been courteous, knowledgeable, and respectful of my home. Knowing that issues will be addressed in a timely manner has provided a sense of security and reassurance throughout my tenancy. Tricon has also helped me by offering convenient technology and online tools. Paying rent online is simple and saves time compared to traditional payment methods. The resident portal allows me to manage important aspects of my lease, submit requests, and access information whenever needed. These features make renting more convenient and demonstrate that Tricon values the resident experience. One aspect I particularly appreciate is the professionalism of the staff. Every interaction I have had with Tricon representatives has been positive. Whether I was asking questions about my lease, seeking assistance with a maintenance issue, or simply looking for information, the staff treated me with respect and professionalism. Good customer service can make a tremendous difference in a rental experience, and Tricon has consistently delivered in that area. Renting from Tricon has also provided me with stability. Having a reliable place to live has allowed me to focus on other important aspects of my life, including work, family, and personal goals. The comfort of knowing that my housing needs are being met by a reputable company has reduced stress and allowed me to plan for the future with greater confidence. The neighborhood and community environment have also contributed to my positive experience. Tricon’s properties are often located in desirable areas with access to schools, shopping, restaurants, and other essential services. Being able to live in a well-maintained neighborhood has improved my quality of life and made daily activities more convenient. I appreciate that Tricon selects locations that support residents’ needs and lifestyles. Another way Tricon has helped me is by creating a sense of reliability and consistency. Throughout my time as a resident, I have found the company to be organized and responsive. Policies are communicated clearly, and expectations are reasonable. This consistency helps build trust and makes it easier to maintain a positive landlord-resident relationship. Financially, renting from Tricon has allowed me to enjoy the benefits of living in a quality home without the responsibilities that come with homeownership. Property maintenance, repairs, and other housing-related concerns are managed professionally, which saves time and reduces the burden on residents. This arrangement has allowed me to enjoy a comfortable living environment while focusing my resources on other priorities. I have also appreciated the attention given to maintaining property standards. Well-maintained homes and communities create a more enjoyable environment for everyone. Tricon’s commitment to property upkeep demonstrates that they care about both their homes and the people who live in them. This attention to detail contributes significantly to resident satisfaction. The communication provided by Tricon has been another strength. Important updates, reminders, and notifications are shared in a timely manner, helping residents stay informed. Effective communication reduces confusion and helps create a smoother rental experience. I have always felt that Tricon values transparency and strives to keep residents informed about matters that affect them. Overall, my experience renting from Tricon has been extremely positive. The company has provided a quality home, dependable maintenance services, convenient technology, professional customer support, and a stable living environment. These factors have combined to create an experience that has exceeded my expectations and made renting both comfortable and convenient. I am grateful for the positive impact that renting from Tricon has had on my life. Having a safe, comfortable, and professionally managed home has given me peace of mind and allowed me to focus on my personal and professional goals. For anyone considering renting from Tricon, my experience demonstrates the value of working with a company that prioritizes resident satisfaction, property quality, and responsive service. I look forward to continuing my residency and appreciate the support and professionalism that Tricon has consistently provided throughout my time as a resident.

Bria B

Dallas, TX • June 2026

Our Tricon Journey: From First-Time Renters to Homeowners In 2022, my husband and I became first-time renters and chose Tricon for our very first rental home in Waxahachie, Texas. Like many people entering the rental market for the first time, we were a little nervous about what to expect. Those concerns quickly disappeared as we experienced just how easy and professional the process was. Since then, we’ve lived in three different Tricon homes. We started in our first Waxahachie home in 2022 and later transferred to a larger Tricon home in Waxahachie in 2023 as our needs changed. In 2024, we transferred again to a Tricon home in the Denton area, where we currently live. Throughout all three moves, the transfer process was smooth and well-organized. We worked with multiple Tricon departments over the years, and communication was always clear, timely, and helpful. Every move-in and move-out experience went exactly as it should, without unexpected issues or complications. One of the things we appreciated most was the maintenance support. Any time we had a maintenance concern, it was handled efficiently and professionally. We never had to worry about whether an issue would be addressed, because Tricon consistently followed through. After four years with Tricon, we will be leaving in August 2026—not because of any dissatisfaction, but because we are finally in a position to purchase a home again. As exciting as that is, we will genuinely miss the ease of renting and the positive experience we’ve had with the Tricon team. Looking back, Tricon made what could have been a stressful first-time rental experience into a positive and seamless journey. If we ever find ourselves needing to rent again in the future, Tricon will be the very first company we look to. We are grateful for the professionalism, reliability, and support we’ve received over the past four years and are thankful to have been part of the Tricon family.

After a very challenging season in my life, moving into my Tricon home gave me something I didn’t realize I needed so badly: a place that felt safe, stable, and truly mine. As a pet owner, having a home where my senior dog Dakota could comfortably enjoy her daily routine was incredibly important to me. From the moment I moved in, I was able to focus on turning a house into a home. Whether it was decorating my space, enjoying the quiet of the neighborhood, or simply having room to breathe after a long workday, this home became my reset button. What I appreciate most is the peace of mind that comes with knowing I have a place where I can continue building my future. The move-in process was smooth, the communication from the team was helpful, and whenever I’ve needed assistance, I’ve felt supported. For me, this isn’t just a rental house. It’s the place where I’ve started a new chapter, and I’m grateful to call it home.

I have been a Tricon resident since October 2020, and my experience has been outstanding from the very beginning. From the day I submitted my application, I was impressed by the prompt communication and excellent customer service provided by the Tricon team. Whenever I have called with questions or submitted a maintenance request, I have always received a quick response and helpful support. It is reassuring to know that any concerns are addressed efficiently and professionally. One of the things I appreciate most about my community is my wonderful neighbors. We look out for one another, especially during severe weather events, which creates a strong sense of safety and belonging. I also love the smart home features, which make daily life more convenient. Over the years, I have had very few issues and have consistently been pleased with the quality of service and care provided by Tricon. I am grateful to call this house my home and look forward to another great year as a Tricon resident.

LaQuinta Calhoun

Houston, TX • June 2026

My fiancé and I moved into our home in September, and honestly, it all happened on a whim. We had never rented a house before, let alone owned one. We had always lived in apartments, but one day we decided to start looking at houses just to see what was out there. The moment we viewed this home, we fell in love with it. We applied, and within just a few days we were approved. It all happened so quickly that it almost felt meant to be. We were even more grateful when we learned that we could pay our deposit throughout the course of our lease rather than all at once. At the time, that flexibility made a huge difference for us and felt like one more sign that this was where we were supposed to be. Since moving in, we have truly come to love not only the house but also the neighborhood and the people around us. We have gotten to know our neighbors, and one of them has even become our landscaper and handyman. It has been wonderful feeling connected to the community instead of simply being a tenant in an apartment complex. We take pride in our home and do our best to keep it looking nice and well maintained. Aside from occasionally navigating the strict HOA deed restrictions, we have genuinely enjoyed our experience here and have no complaints. In fact, we love living here so much that we hope to remain in this home for at least the next three to four years. Receiving any assistance or reduction in rent would be incredibly meaningful and appreciated. This home has become much more than just a place for us to live—it is where we have started building our future together, and we are grateful for the opportunity to call it home.

In November 2024, we experienced an electrical fire in our second bathroom. During this difficult time, the Tricon team was exceptional in helping us navigate the insurance process and arranging temporary living accommodations until the repairs were completed. The renovation was extensive and included new flooring throughout the home and a complete interior repaint. More recently, the team also upgraded and painted my kitchen cabinets, which has further enhanced our home. From the moment the fire occurred, the management team, maintenance staff, and contractors kept my family informed every step of the way. They were responsive, professional, and ensured that all related expenses were properly accommodated. We truly appreciate Tricon and the care they have shown our family. After living here for the past four years, we continue to feel valued and comfortable in our home. Their commitment to their residents and excellent customer service have made a lasting positive impression on us.