Hello, When we moved into our Tricon home, we were hoping to find more than just a house—we were hoping to find a place where our family could grow and feel at home. We’re happy to say that’s exactly what we found. One of the first things that made us feel welcomed was the kindness of our neighbors. On more than one occasion, important mail was accidentally delivered to a neighboring address, and our neighbors took the time to bring it directly to our door. It may seem like a small gesture, but it gave us a sense of comfort, safety, and community from the very beginning. This home has also been a blessing for our growing family. The extra space has made a tremendous difference in our daily lives. We were able to convert our den into a dedicated playroom for our daughter, giving her a special place to learn, play, and be herself. One of our favorite memories was our first Christmas here. Our daughter was just two years old, and for the first time she had plenty of room to open and enjoy all of her gifts in her playroom. Seeing her excitement and joy in a space designed just for her made that holiday incredibly special. At the same time, we still had plenty of room to comfortably gather with family and friends in our dining and living areas. This home has given us the space, comfort, and stability we needed to grow our family and create lasting memories. We truly feel valued and appreciated as Tricon residents, and we are grateful to call this community home.

Charday Hubbard

Atlanta, GA • June 2026

More Than a Maintenance Technician—A Lifesaver When I Needed One I've been a Tricon resident since 2023, and I recently renewed my lease for a third year. While I love my home and community, one experience stands out as the reason I continue to call a Tricon house my home. Like many mornings, I was rushing to get ready for work. I left my home through the garage, only to realize that my keys—including my car keys—were still inside the house. My heart immediately sank. It was one of those extremely hot and humid Georgia mornings. Standing in the garage, I started to panic. I couldn't get into my home, I couldn't get to my car, and I was quickly running out of time before I needed to leave for work. Then I remembered my wireless keypad entry on the front door. Relieved, I walked around to the front of the house, certain that would solve the problem. But when I entered my code, nothing happened. I tried again. Still nothing. That's when the panic really set in. I had no idea the keypad battery had died. I checked my app and discovered the battery was completely dead. At that moment, I felt stuck, frustrated, and honestly a little helpless. I knew I didn't have a maintenance request scheduled, and I knew that if I submitted one that morning, I probably wouldn't receive help in time to get to work. I decided to take a chance. I called Joe, the maintenance technician who had helped me with previous service requests. To my surprise, Joe answered. He immediately began troubleshooting the issue over the phone and quickly determined that the keypad battery had died. But he didn't stop there. Knowing the situation I was in, Joe came to my rescue. He arrived at my home, safely gained entry through the door connecting the garage to the house without damaging anything, replaced the dead battery, tested the keypad, and made sure everything was working properly before he left. Most importantly, he made sure I was okay. Because of Joe's willingness to help, I avoided the expense of a locksmith, avoided damage to my home, and still made it to work on time. What could have been a stressful, costly, and miserable morning became a reminder of why I've stayed with Tricon for three years. Another reason is the exceptional care I receive with routine maintenance. My HVAC filter is located in the attic, and due to health concerns, climbing a ladder isn't an option for me. Every quarter, the maintenance team takes care of replacing the filter without hesitation. It's a simple act, but it shows a level of care and consideration that means a great deal. To some people, these may seem like small things. To me, they represent something much bigger. They represent a company that cares about its residents. In a world where customer service often feels impersonal, my experience with Tricon has been the opposite. The people are responsive, respectful, and genuinely helpful. They don't just maintain homes—they take care of the people who live in them. Three years later, I'm still here because of experiences like these. When I think about Tricon, I don't just think about the house I live in. I think about peace of mind, dependable service, and people like Joe who go above and beyond when it matters most. That's what makes Tricon feel like home.

Darnella Stephens

Atlanta, GA • June 2026

In 2021, I made one of the biggest decisions of my life. After a divorce, a major career transition, and the loss of my father, I packed up everything I could fit into a suitcase, loaded up my two sons, and moved from St. Louis, Missouri to Atlanta, Georgia to start over. I didn’t know exactly what the future would look like. I just knew I needed a fresh start for myself and my children. When we were approved for our Tricon home, it gave us something we desperately needed at that stage in our lives: stability. For the last five years, this house has been more than just a place to live. It’s where my sons have grown up, where we’ve celebrated birthdays and milestones, where we’ve healed, and where we’ve built a life that looks completely different from the one we left behind. Since moving to Atlanta, our family has truly thrived. My oldest son recently graduated from high school, my younger son is preparing for high school, my career has flourished, and I’m now preparing to welcome my first daughter. So many of the moments that have shaped our family’s next chapter happened under this roof. I know there is a lot of conversation about homeownership, and I understand why. But for me, renting has been one of the best financial decisions I’ve made as an adult. Having a well-maintained home and a responsive property management company allowed me to focus on rebuilding my finances, raising my children, growing my career, and creating long-term stability for my family without taking on more than I was ready for. Sometimes the best financial decision isn’t the one everyone else says you should make. It’s the one that gives you the space to grow. Five years ago, we arrived in Atlanta with very little besides hope and determination. Today, when I look around this home, I see everything we’ve built since then. And for that, I’ll always be grateful.

Dasha Kennedy

Atlanta, GA • June 2026

After three years in apartment, my family had outgrown the space. Toys spilled into the hallway, our home office doubled as a guest room and our little one desperately needed a backyard. When we discovered Tricon Residential's single-family rental homes, it felt like the answer we'd been searching for. From the moment I submitted my application online, the Tricon experience felt different. Their portal was intuitive, and within few hours, a leasing specialist me personally and led us through the entire process. On move-in day, we were nervous. We pulled up to a charming three-bedroom home in a quiet neighborhood, and there it was: a well maintained house welcoming us. Inside, the difference between an apartment and a Tricon home was striking: A smart home system already configured and ready to use. Freshly painted walls in warm and neutral tones. Professionally cleaned floors that gleamed under the natural light. All appliances tested and working where some of them were with manuals and warranty cards. HVAC filters newly replaced, a small detail that meant so much. While using the bathroom towel handle it made an odd sound on day three, I submitted a maintenance request.work order through the Tricon resident app. A technician arrived the next morning, fixed the issue, and even helped me understand the root cause and fix. That kind of service was unheard of in apartment living, where requests sometimes took weeks. The backyard quickly became our favorite spot. My daughter started a little garden, started running in pure joy, and we hosted our first barbecue under string lights we hung ourselves. Moving from our apartment to our Tricon home wasn't just a change of address rather it was a transformation. We traded thin walls for a quiet street, a tiny balcony for a backyard, and an impersonal property manager for a team that genuinely seems to care. Thank you Tricon 5005 Weeping Willow Cir. Highlands Ranch 80130 Coloroado

~A beautiful home, welcoming neighbors, and a team that truly cares—Tricon got it all right.~ After three years in apartment, my family had outgrown the space. Toys spilled into the hallway, our home office doubled as a guest room and our little one desperately needed a backyard. When we discovered Tricon Residential's single-family rental homes, it felt like the answer we'd been searching for. From the moment I submitted my application online, the Tricon experience felt different. Their portal was intuitive, and within few hours, a leasing specialist me personally and led us through the entire process. On move-in day, we were nervous. We pulled up to a charming three-bedroom home in a quiet neighborhood, and there it was: a well maintained house welcoming us. Inside, the difference between an apartment and a Tricon home was striking: A smart home system already configured and ready to use. Freshly painted walls in warm and neutral tones. Professionally cleaned floors that gleamed under the natural light. All appliances tested and working where some of them were with manuals and warranty cards. HVAC filters newly replaced, a small detail that meant so much. While using the bathroom towel handle it made an odd sound on day three, I submitted a maintenance request.work order through the Tricon resident app. A technician arrived the next morning, fixed the issue, and even helped me understand the root cause and fix. That kind of service was unheard of in apartment living, where requests sometimes took weeks. The backyard quickly became our favorite spot. My daughter started a little garden, started running in pure joy, and we hosted our first barbecue under string lights we hung ourselves. Moving from our apartment to our Tricon home wasn't just a change of address rather it was a transformation. We traded thin walls for a quiet street, a tiny balcony for a backyard, and an impersonal property manager for a team that genuinely seems to care. Thank you Tricon 5005 Weeping Willow Cir. Highlands Ranch 80130 Coloroado

I’ve had a wonderful experience with Tricon Residential. I have been a resident for over 5 years. One moment in particular truly stood out. When my air conditioner stopped working, I was worried about how long it would take to get it repaired. Thankfully, the maintenance technician who came to my home went above and beyond. He spent over six hours making sure the issue was properly diagnosed and completely fixed instead of rushing through the job. His dedication, patience, and commitment to getting everything working correctly gave me so much peace of mind. It was clear that he genuinely cared about providing quality service and making sure I was comfortable before he left. Experiences like this are why I’ve enjoyed living with Tricon Residential. Knowing that they have team members who are willing to go the extra mile for their residents makes all the difference. I’m truly grateful for the exceptional customer service and would happily recommend Tricon Residential to others.

The clock on the dashboard felt like a countdown timer. June was slipping away, and with it, the hard deadline for registering our daughter, into the new school district. If we didn’t have a signed lease and a utility bill in hand by the end of the week, she would miss the cutoff for the high school’s summer basketball camp, the very program we had been moving to be a part of. ​The previous three weeks had been a masterclass in frustration. Two different rental companies had given us the absolute run-around. One corporate landlord pushed back the move-in date of a suburban three-bedroom three separate times, offering nothing but vague automated emails in response to our frantic emails and calls. Another company ghosted us entirely after we had shown interest in a home leaving us trapped in a loop of unreturned voicemails. ​With days left and our stress levels redlining, we found a listing managed by Tricon Residential. ​From the very start, the experience was a complete breath of fresh air. It began with the self-guided touring process. Instead of coordinating schedules with a pushy leasing agent or being hounded to make an immediate decision while walking through the hallways, Tricon’s smart-lock system allowed us to tour the home entirely on our own schedule. We walked through the spacious living area that suited our family needs, and envisioned us living there, without any high-pressure sales pitches whispering in our ears. ​By the time we unlocked the front door to leave, our minds were made up. But given our recent luck, we braced ourselves for the inevitable bureaucratic delays. ​Instead, the Tricon staff turned out to be our absolute saving graces. ​The Tricon Difference: Communication & Commitment ​Where other companies offered radio silence, the Tricon team provided absolute clarity. They understood our tight timeline and treated it with the same urgency we did. ​Seamless Application: The online portal was intuitive, and our documentation was processed in a timely manner. ​Proactive Updates: We never had to wonder where we stood. Our dedicated coordinator kept us in the loop at every single milestone. ​We knew we were on a razor-thin timeline, but the Tricon team didn't just meet our expectations, they championed our family's goal. ​Thanks to their promptness and unwavering commitment to communication, the keys were in our hands with days to spare. We officially moved into a beautiful, spotless home, and more importantly, walked into the school district with all of our paperwork perfectly in order. ​Within days after moving in, I sat on a metal bleacher in the high school gymnasium, the familiar squeak of sneakers echoing off the walls. I watched our daughter intercept a pass, drive down the court, to make a flawless pass to a new teammate to make a layup, her face lit up with a massive grin as her new teammates cheered. ​Moving is always stressful, but Tricon turned what could have been a disaster into a seamless, great experience. We didn't just find a house; we found the perfect head start for our daughter’s next chapter.

I have been living in my residence for about three years a beautiful townhome in the heart of everything that my daughter and I need. I was going through a divorce after 17 years, afraid to get back out there on my own again. Show me and my daughter started over and I took the leap of faith in a pride for the home because the pricing was where it needed to be in distance for my daughter to go to work so I decided to fill out the application I got approved within. I would say 24 to 48 hours. I sent everything over that they request. The process is so quick and easy that it was somewhat scary because I’ve never ever spoke to someone until I was paying my deposit and I just called to make sure the company was legit and they were and once I put in my deposit, the townhome was off the market which was a plus instead of just paying or taking thousands of applicants applications and trying to be the lucky one I was lucky from the moment that I secured that deposit so I really appreciate that. Everything was smooth. I was able to do my walk-through as many times as I wanted it up until it was actually time for me to receive my keys.. I received an email stating a date and time on my move-in and for me to meet that person at the home to receive my keys and they gave me the process of how to receive my mail to go to the post office to purchase my keys to my mailbox. Long story short, I will go through this process again and again if I needed to, I also referred to other people who now live in Savannah and someone else lives in Clayton County. They were so scared in the beginning because of how simple it was that they couldn’t believe it either but once they got their keys in her, my story, they were so happy to have gotten their new home! Tricon, I really appreciate you from the bottom of my heart. Thank you for everything.

When I started looking for a rental home, I wanted more than just a place to live—I wanted a home where my family and I could feel comfortable, secure, and proud. That's exactly what I found through Tricon Residential. From the moment I arrived for my tour, I was impressed by how beautiful and modern the home was. The exterior was well-maintained, with attractive landscaping that immediately made the property feel welcoming. As soon as I stepped inside, I noticed the bright, open floor plan, stylish finishes, and spacious rooms that gave the home a fresh, contemporary feel. The master bedroom quickly became my favorite part of the house as it is spacious with large walkin closet with connected master bath with spa tube and large shower. The large windows throughout the home filled every room with natural light, creating a warm and inviting atmosphere. Every detail seemed thoughtfully re-designed and modified as the home is older make daily living comfortable and enjoyable. What truly made the experience exceptional, however, was the customer service. The Tricon team provided A1 service from start to finish. Every question was answered promptly, every concern was addressed professionally, and the leasing process was smooth and stress-free. The staff treated me with kindness, respect, and genuine care, making me feel valued as a resident. Moving day was exciting because I knew I wasn't just renting a house—I was starting a new chapter in a home I loved. Friends and family who visited often complimented the property's modern design and comfortable atmosphere. It quickly became a place where memories were made, celebrations were shared, and everyday life felt a little more special. Looking back, renting through Tricon was one of the best housing decisions I've made. The beautiful home, combined with outstanding customer service, created an experience that exceeded my expectations. It's a place I'm proud to call home, and I'm grateful for the professionalism and dedication shown by the entire Tricon team.

I recently called Tricon to inquire about obtaining a service animal and had the pleasure of speaking with Cliff Cupkie. I am considering getting a service dog after the loss of my daughter, which has been incredibly difficult for both me and my other daughter. My daughter who passed away was her sister’s primary caregiver, and since her passing, my daughter has been living with me full-time. We have both been struggling with depression, anxiety, and the challenges of processing such a profound loss. Throughout our conversation, Cliff was compassionate, patient, and genuinely empathetic to our situation. He took the time to explain the process in detail, answered all of my questions, and promptly sent the necessary information and forms we would need if we decide to move forward with getting a service dog. As a Manager of Operations for Consumer Experience with my own organization, I understand the importance of exceptional customer service. Cliff demonstrated exactly what great service looks like he listened, acknowledged my grief, understood my concerns, and followed through on everything he said he would do. His kindness and professionalism made a difficult conversation much easier. Experiences like this remind me why I’m glad we chose to rent with Tricon Residential⁠. While I always hope for a little relief when lease renewal time comes around, I am grateful to be a Tricon resident. Thank you, Tricon, for allowing us to be your tenants, and a special thank you to Cliff for providing such outstanding customer service and compassion during a challenging time in our lives. His support truly made a difference and a Effortless Experience!

We just moved into a Tricon community, and this weekend we celebrated my son’s first birthday. ❤️ I decorated our home and the backyard with so much love, but since we had just moved in, we didn’t know any of our neighbors yet, so we couldn’t invite anyone from the community. In the middle of the party, the doorbell suddenly rang. When we opened the door, we were surprised to see several kids from the neighborhood standing there, wishing my son a happy birthday. It was such an unexpected and heartwarming moment. As newcomers, we never imagined receiving such a kind gesture from people we had never even met. Seeing those smiling faces made us feel truly welcomed and reminded us that a community is about so much more than houses—it’s about people. I’m incredibly grateful for their kindness, and it made me even happier that we chose to rent our home here. This simple act turned my son’s first birthday into a memory our family will cherish forever. 💙

Patricia DSR

Atlanta, GA • June 2026

Hello, We’ve been living in this home for over two years, and it has truly been a blessing for our family. Before moving here, we were living in a much smaller home that no longer met the needs of my husband, our daughters, and me. After a frightening incident involving our garage door, my husband decided it was time for a change. While I was at work, he searched for a new place for us to live and found this house. Within a week, we had moved. When I first saw the house, I was amazed. It had everything I had envisioned in a home. At the time, we had put our plans of purchasing a house on hold because we were focused on helping our oldest daughter prepare for college and graduation. We had so much going on that buying a home simply wasn’t our priority. This house gave us everything we needed. The master bedroom is spacious, the layout provides plenty of room for our family, and the neighborhood is wonderful. My children immediately fell in love with it. Most importantly, I feel safe and secure here. One of the things we appreciate most is the responsiveness of the maintenance team. Whenever we need something repaired, we submit a request through the app, and the turnaround time is always impressive. The service has consistently exceeded our expectations. We recently signed a two-year lease, which gives our family tremendous peace of mind. Knowing we don’t have to worry about moving or renewing again next year allows us to focus on what matters most. If given the opportunity, I would gladly purchase this home. It has truly become our sanctuary, and Tricon has done an exceptional job maintaining the property and ensuring that residents feel valued and cared for.