When my husband, Darius, and I moved into our Tricon home three years ago, it was a really special moment for us. This was our first rental home together, and we were excited to have a space that truly felt like our own. We dreamed about creating memories here, hosting our families, and building a life together, and that’s exactly what we’ve been able to do. Over the last three years, our home has been filled with family gatherings, holiday celebrations, cookouts, game nights, and visits from loved ones. It has been the place where we have laughed together, supported each other through difficult times, and made memories that we will cherish forever. Having a home where our family and friends feel welcome has meant so much to us. From the very beginning, our experience with Tricon has been wonderful. The application process was smooth, maintenance requests have always been handled quickly, and every team member we’ve interacted with has been kind, professional, and respectful. Knowing that we can count on Tricon has allowed us to truly enjoy our home and focus on what matters most. One of the greatest blessings that came from living here was meeting our neighbor, Kim. Kim lived alone and one day reached out to ask if we could help with her lawn. Without hesitation, Darius started cutting her grass, and what began as a simple act of kindness turned into a meaningful friendship. We would check on her regularly, stop to talk with her, and make sure she had everything she needed. She was the kind of neighbor who could brighten your day with a simple conversation. As time went on, Kim became more than just our neighbor. She became someone we genuinely cared about. Even when she was in the hospital, we continued calling to check on her because we wanted her to know she wasn’t alone and that someone was thinking about her. Unfortunately, Kim recently passed away. We were heartbroken when we learned the news. Seeing her daughter holding a yard sale and helping settle her mother’s belongings was a reminder of just how much Kim had become a part of our lives. Since then, I’ve found myself reflecting on how thankful I am that our paths crossed. If we had never moved into this Tricon home, we may have never met Kim. We would have missed the opportunity to know such a kind and caring person. We would have missed the chance to build a friendship that taught us the importance of looking out for one another and being there for our neighbors. When I think about what makes a house a home, I don’t just think about the walls, the rooms, or the backyard. I think about the people. I think about the memories we’ve created here, the family we’ve welcomed through our doors, and the relationships we’ve built in this neighborhood. Tricon gave us our first home together, but it also gave us something even more valuable: a sense of community. It gave us a place where neighbors become friends, where kindness still exists, and where people truly care about one another. For that, Darius and I will always be grateful. — Keeanna and Darius

Darius S

San Antonio, TX • June 2026

Thank you for giving me the opportunity to share my positive experience with Tricon. A few months ago, I found myself in a stressful situation. After a long day at work, I needed to get home, pick up my dog, take her to boarding, and then head to the airport to catch a flight. I had everything packed in my car and was ready to leave when I discovered that my garage door would not close. I immediately called Tricon support and was initially told that no one would be able to come out that day. After I explained my situation and the urgency of needing to leave for the airport, the representative went above and beyond to help. Tricon arranged for someone to come to my home within the hour, and they were able to get the garage door closed so I could make my flight without worrying about leaving my home unsecured. What could have been a very stressful evening turned into a great example of excellent customer service. I am incredibly grateful to the support representative and maintenance team who helped me that night. While I don't remember the representative's name, their willingness to go the extra mile made a lasting impression and is one of the reasons I've enjoyed being a Tricon resident.

For ten years, a two-bedroom, one-bath apartment was home for my family. It started with just my son and me, but over time my grandmother moved in with us as well. We made it work the best we could, but for six years my grandmother slept in the living room because there simply wasn’t enough space. As housing costs continued to rise, finding something affordable felt overwhelming. I spent about five months searching for a new place to live. I looked at countless homes from countless companies and left feeling disappointed more times than I can count. Every house seemed to be missing something important, and I was beginning to wonder if I would ever find the right place. Ironically, the house I live in now kept showing up in my searches. I ignored it at first because it was a two-story home, and I was absolutely convinced I did not want stairs. No matter how many times it appeared, I kept moving on to other options. Eventually, after another frustrating round of house hunting, I decided to give it a chance. The moment I opened the front door, I knew. Before I even finished the tour, I knew this was home. Everything I had been looking for was there. The space, the layout, the feeling—it was everything I had hoped to find during those five long months of searching. My son and I walked through the house together, and I immediately knew I needed my grandmother to see it. The very next day, I brought her back. She fell in love with it just as quickly as I did. That same day, I submitted my application. Within two days, I was approved. What I thought would be another disappointing house tour became the answer I had been searching for all along. Since moving in, the experience has only reinforced that feeling. The maintenance team has been incredible, responding quickly whenever I need assistance and making sure issues are resolved promptly. The support and care I’ve received have made a huge difference and helped make this house feel even more like home. As of today, I’ve renewed my lease for the third time. What started as a rental became so much more than that. It became the place where my family finally had room to breathe, where my grandmother no longer had to sleep in a living room, and where we could enjoy the comfort and stability we had been searching for. Sometimes home isn’t the place you thought you wanted. Sometimes it’s the one you almost overlooked. For me, home was the two-story house with the stairs I swore I didn’t want.

I don’t think my wife and I will ever be able to properly express how grateful we are for our neighbors in our Tricon community. On the second day of our vacation in Wisconsin, what should have been a relaxing night quickly turned into one of the most stressful moments we’ve had as pet owners. Unknown to us, our dog sitter had accidentally left our front door wide open, and our two dogs, Hazel and Harper, had taken the opportunity to go on an adventure of their own. For nearly four hours, they were roaming around the neighborhood while we were hundreds of miles away, completely unaware. Then I happened to see a post on our Tricon neighborhood Facebook page from a neighbor who had spotted two dogs running loose. My heart immediately dropped when I realized it was Hazel and Harper. As soon as I responded to the post, the response from our community was incredible. Within minutes, neighbors were messaging, commenting, and offering to help. One neighbor immediately went over to our house and secured the front door so the dogs would have a safe place to return to. Others began keeping an eye out and sharing updates on where they had last seen them. Anyone who knows Hazel and Harper knows they aren’t exactly easy to catch when they’re having fun. What should have been a simple rescue mission quickly turned into a neighborhood-wide game of chase. Yet nobody gave up. Several neighbors spent their own time tracking them down, following sightings, and trying to corner two very elusive dogs who apparently thought they were on the best adventure of their lives. After a lot of effort, patience, and teamwork, they finally managed to catch both of them and safely return them home. The relief we felt was indescribable. Instead of spending the rest of our vacation panicking, booking an early flight home, or wondering if we’d ever see our dogs again, we were able to breathe knowing they were safe because of the kindness of people who didn’t have to help, but chose to anyway. Living in a Tricon neighborhood, you hope you’re surrounded by good people, but this experience showed us just how fortunate we truly are. In a world where it’s easy to focus on negative stories, this was a reminder of how amazing a community can be. Neighbors who barely knew us came together to help two dogs and two worried owners who were hundreds of miles away. To everyone who posted, messaged, searched, chased, updated us, closed our door, and helped bring Hazel and Harper home safely: thank you. We are beyond grateful. You turned what could have been a vacation nightmare into a story we’ll never forget, and we’ll always appreciate what you did for our family. The Tricon community showed us what being a good neighbor is all about, and we’re proud to call this neighborhood home

Carlos J

San Antonio, TX • June 2026

I’m 71 years old, a retired veteran law enforcement officer, and my wife of 48 years and I moved to SA 3 1/2 years ago after selling our home in PA. Despite being long-time homeowners, we elected to rent at this stage in our lives, relishing the idea of someone else handling all the maintenance and other headaches associated with home ownership, and especially the worry-free lawn care and landscaping. One of the greatest joys associated with our relationship with Tricon was the 24/7 availability of our local superintendent Cody Shodrock. From the early days of our residency, he supplied us with his personal number with an open invitation to call him directly with any issues or problems. We tried to be good tenants and treated the property as if it was our own, as we were in it for the long haul, but on the rare occasions that we had an issue he was at our door with amazing speed, consideration and patience. Cody’s true character emerged after the death of my wife, Pamela, seven months ago. He was so compassionate in my deep grief, truly far and above what one would expect, and his level of customer service skyrocketed. It was as if I had my own personal concierge, and friend. If I had to identify the main reason I chose to remain in this home and continue to enjoy the Tricon experience, it would be the comfort of having Cody at the other end of the phone. Thank you for your kind attention. Vance Stacy.

Vance Stacy

San Antonio, TX • June 2026

A year ago God truly blessed my family and I with this big beautiful home from Tricon. My husband and I had just recently got custody of my niece's who then were 16 and 15 yrs old and we didn’t have enough space, we were living in a 3 bedroom duplex just enough space for our immediate family which consisted of our two sons ages 24 and 21, one in college and the other working full time for Toyota so when we were going through the custody process we were biting our nails trying to find a bigger place so that we could all really be comfortable and have enough space for everyone and that’s when God place Tricon in our path the process was fast and easy and we got our dream house and we love it! We are able to fellowship not only with each other but also our extended family that comes to visit. We are forever grateful that Tricon gave us an opportunity to rent from them and blessed us tremendously! Thank you Tricon family from the Haney family

My family and I have been proud Tricon residents since 2024, and we recently decided to renew our lease again because of the positive experience we've had living here. One of the things we appreciate most is how easy the move-in process was. The leasing agent made everything straightforward and stress-free, which was especially important for our family during a busy time. From the beginning, we felt welcomed and supported. Another reason we've chosen to stay is the excellent maintenance service. Whenever an issue comes up around the house, the maintenance technicians are professional, friendly, and quick to respond. We never have to wait a long time for repairs, and the work is always completed efficiently. Knowing that help is only a request away gives us peace of mind and makes our home feel well cared for. As a family with six children, having a safe, comfortable, and reliable home is incredibly important. Tricon has provided that stability for us, and it has become a place where our children can grow, play, and make memories together. We are grateful for the positive experiences we've had with both the leasing and maintenance teams, and those experiences are a big reason why we chose to renew our lease. Thank you for helping make our house feel like home. – Gina Orellana

Gina Orellana

San Antonio, TX • June 2026

After living in the same apartment community for more than eight years, my family was facing rising costs and uncertainty about our future housing situation. We began searching for a home where we could have more space, more peace of mind, and a stronger sense of community. Moving into our Tricon home in Abbott Place has been a blessing for our family. From the beginning, the leasing process was smooth, and the Tricon team was responsive and helpful whenever we had questions. The transition into our new home was much easier than we expected. What has made the biggest impact is the quality of life our family has gained. We now have a yard for our dog, more room for our grandson to play and learn, and a neighborhood that feels welcoming and family oriented. The home itself has given us comfort, privacy, and a place where we can truly relax and make memories together. We also appreciate that when we’ve needed assistance, the Tricon team has been professional and willing to help. Knowing that support is available when needed provides peace of mind. Our Tricon home has become much more than just a rental house. It has become a place where our family can grow, spend time together, and build a future. We are grateful for the opportunity to call this house our home and for the positive experience we’ve had as Tricon residents.

Wade Ross

San Antonio, TX • June 2026

When I first became a Tricon resident, I made a commitment to provide stability and a safe home for my children. As a single mother, having a place where my kids can feel secure means everything to me. Since moving into my Tricon home, I have worked hard and have always made it a priority to pay my rent on time every month because I understand the importance of keeping a roof over our heads. Life, however, can be unpredictable. There came a time when I faced an unexpected financial hardship that left me overwhelmed and worried about how I was going to continue providing for my family. As a mother, there is no greater fear than not knowing if your children will have a place to call home. During one of the most difficult seasons of my life, Tricon showed me compassion and understanding. Instead of making me feel like just another account number, they worked with me and gave me the opportunity to get back on my feet. Their willingness to listen and help during my time of need made all the difference. Because of that support, my children never had to experience the fear of losing their home. They were able to continue sleeping in their own beds, attending their schools, and feeling safe in the place they love most. What may have seemed like a simple act of flexibility and kindness from Tricon meant the world to my family. Today, I am back on track and continue to take pride in being a responsible resident. I remain grateful for the grace that was extended to me when I needed it most. Tricon didn’t just provide a house—they helped protect my family’s sense of security, dignity, and hope during a difficult chapter in our lives. For that, I will always be thankful. I hope my story reminds others that sometimes a little compassion can have a lasting impact. For my children and me, Tricon wasn’t just our landlord, it was part of the reason we were able to weather the storm and come out stronger on the other side. ❤️

Dear Tricon Team, I wanted to share how much my home has meant to me and my family. A home is more than just four walls — it’s where life happens, where memories are created, and where we find peace after long days. Being a Tricon resident has given us a place where we feel comfortable, safe, and able to focus on the things that matter most. I truly appreciate the effort that goes into maintaining the community and the work the team does to make residents feel supported. One of the things I value most is having a place that feels like our own. Whether it’s coming home after a busy day, spending time with family, or simply having a space to reset, our home has been a blessing. Thank you for creating a community where residents can feel cared for and valued. I’m grateful for the experience we’ve had as Tricon residents and look forward to continuing to make memories here. Sincerely, Willie