Tricon community! What can I say? My experience with Tricon community has been amazing from beginning to end nothing but professional. They have been informative more than that. I felt welcome and warmth from everyone that I came in contact with from the operator to each representative. They walked me through each step, made sure I understood and that I was comfortable.; anytime I needed verification regarding any part of the application. I got an answer if one person didn’t know they kept searching until they found the right person and for that I’m thankful. There are also so many scammers out there renting homes and people are being taking advantage of but Tricon sets the bar for #1 in my book there community guaranteed me security and assurance during my step of completing my application. My interaction with Tricon staff has been more than exceptional and I say that carefully because it’s hard to find and have a good staff. Just a few people that I did interacted with was Joshua Ourng, Courtney Smith, Lisa, Junek, and one of the maintenance guy that I had to talk with when I had some maintenance work done was Jon Johnson every maintenance request I’ve had to put in which was basic stuff you see after you move in has been met with professionalism, courtesy and promptness again I say thank you. I have been at Tricon community since June 2026 and haven’t regretted my decision and making this our new home, the neighborhood is beautiful, it’s quiet. Most important its clean and the grounds are kept up with highest care. Thank you, Tricon community! 👏🏾 The Wilder’s

Dear Tricon Team, My wife and I would like to sincerely thank you for making our home rental experience such a wonderful one. After living in our previous home for six years without any upgrades or improvements from our landlord, we decided it was time for a change. As we began searching for a new home, we came across Tricon. Although we had never heard of your company before, we quickly discovered why so many people speak highly of you. We viewed a home on a Friday morning and immediately reached out to Tricon. Over the weekend, we completed the necessary paperwork, and by Monday, we had already received an update. Then, on Tuesday morning around 10:00 a.m., we received the email that changed everything, informing us that we had been approved. The joy we felt in that moment was overwhelming. I immediately called my wife with the good news, and together we shouted, rejoiced, and thanked God for such a speedy and remarkable outcome. The entire process exceeded our expectations and gave us peace of mind during an important transition in our lives. We truly love our new home and want you to know that we will care for it as if it were our own. We deeply appreciate the professionalism, efficiency, and excellent customer service shown throughout the process. Because of our positive experience, I have already shared my recommendation of Tricon with friends and others who may be looking for a place to call home. Once again, thank you for welcoming us. My wife and I are honored and grateful to be a part of the Tricon family. We look forward to many happy years in our new home. With sincere appreciation, Milton Quarles and Kelly Quarles

The House I Was Meant to Find I’ve been living in the same rental home for eight years, and I can honestly say it has been one of the best experiences of my life. This home has become so much more than just a rental—it has been a place where memories were made, my family grew, and my youngest son practically grew up. In fact, he loves this house so much that he doesn’t want to leave. Before finding this home, I searched high and low. I knew exactly what I wanted, and I had heard wonderful things about this particular neighborhood. When I came across the listing, however, there was one problem: it was listed as a three-bedroom, and I was looking for a four-bedroom. Still, something inside me told me to go look at it anyway. I had a feeling this might be the neighborhood I had heard so much about. As I drove toward the house, I suddenly saw the sign. My heart jumped! I knew I was getting closer, and I was so excited—but I was still nervous. What if the house really was only three bedrooms? When I pulled into the driveway, I looked at the house and said to myself, “There is no way this is a three-bedroom!” The moment I walked through the front door, I went straight upstairs. And there it was—a fourth bedroom! I started screaming with excitement and immediately called my ex, who was living with me at the time. I knew right then that I had found our home. I stopped looking at other houses, applied for this one, and, eight years later, I’m still here. This house became my dream home, and Tricon became part of my family’s story. I would love the opportunity to buy this home someday, but I’m excited to soon be purchasing my first home. Even though I’ll be moving on to a new chapter, Tricon will always hold a special place in my heart. And I never miss an opportunity to tell someone looking for a rental about my experience. I always tell them about Tricon and the home that I was so lucky to find eight years ago. Sometimes, you go looking for a house—but somehow, the right house finds you.

Our New Home Experience Moving into our new home has been a wonderful experience for our family. We’ve already had many great moments here, especially when we celebrated our son’s 1 year old birthday. Some of the children from our community came to celebrate with him, brought him gifts, and we shared sweets together. It was such a special moment that made us feel welcomed and truly part of the community. We’ve also had a very positive experience with Mr. Rodriguez from the management team. In the move in inspection, he was approachable, kind, and willing to help us with everything. Some issues took a little time to get resolved, but we really appreciated the communication and the effort to make sure everything was taken care of. Today, we are very happy with our home and especially with the relationship we’ve built with our neighbors. We feel comfortable here, our son is growing up surrounded by a friendly community, and we’re grateful to call this place our home. We’re excited about creating many more memories here with our family and neighbors. It truly feels like we made the right choice in choosing this community as our new home.

Fabio Buscariolo

Atlanta, GA • August 2026

I've lived at Tricon for a few months now and I have had a wonderful experience. The office team is professional, friendly, and always communicates clearly — I always know what's happening. Maintenance is amazing. When I put in a request for [example: AC issue / leak / appliance], they responded right away and fixed it right the first time. You can really tell there is great teamwork between the office and maintenance. They make you feel at home and that your concerns matter. Highly recommend living here!"" When I first moved to Tricon, I was looking for more than just an townhome ,I wanted a community. What I found was a team that actually cares. The office staff keeps us updated on everything, and they really listen. Maintenance takes pride in their work our grounds are always clean, and any repair is done quickly and respectfully. It's the teamwork that stands out the most. The office and maintenance work together so nothing falls through the cracks. That kind of communication makes living here stress-free. Grateful to call this place home

I wanted to share my experience with Tricon because I know there are a lot of mixed reviews out there. Before moving to Tricon, I had been with my previous rental company for over six years. During that time, I lived in two of their homes, always paid my rent on time, and even received my security deposits back. I wanted to do a home-to-home transfer to be closer to my daughter's school and my job. Unfortunately, my transfer was denied because of my SafeRent score. Like many people, my credit took a hit during COVID, but I never missed a rent payment. It was heartbreaking to realize that my years of being a reliable tenant and consistently paying on time didn't seem to matter. After that, I found a Tricon home in the school district I wanted and much closer to work. I called to ask about the rental requirements, and the customer service representative was incredibly helpful. They clearly explained the application process and how to schedule a self-guided tour. I toured the home, submitted my application the next day, and was approved just two days later. I also received a detailed email outlining every next step, which made the process easy and stress-free. I was able to move into my new home just a week later. There were a few minor repairs that needed to be addressed after I moved in, but I submitted maintenance requests, and everything was scheduled and completed within the first week. That level of responsiveness really impressed me. I know everyone's experience is different, but so far mine has been nothing but positive. The communication has been excellent, and that's one of the things I appreciate most. With my previous rental company, it often took days just to receive a response and even longer for someone to come out and attempt a repair. So far, Tricon has exceeded my expectations, and I'm looking forward to continuing this positive experience. I also look forward to being a great tenant with Tricon.

My name is Veronica Sanchez, and I would like to sincerely thank Tricon Residential for making our home journey such a wonderful experience. From the very beginning, the process was seamless. The self-guided tour was easy to navigate, the application process was straightforward, and every interaction with the Tricon team made us feel welcomed and valued. Whenever we had a question or needed assistance, a knowledgeable and friendly representative was always available to help. Their customer support has consistently been professional, responsive, and genuinely caring. After touring several rental properties, the moment we walked into our Tricon home, we immediately knew it was the one. It simply felt like home. The property was beautifully maintained, spotless, and welcoming. We could tell that Tricon takes great pride in caring for its homes, and that gave us confidence that we were making the right decision. Move-in day was another memorable experience. A Tricon team member greeted us promptly, ensured everything was ready, answered our questions, and made us feel excited about beginning this new chapter. That level of professionalism and attention to detail meant so much to our family. Since moving in, every maintenance request we've submitted has been handled efficiently and with care. Knowing that help is only a phone call, email, or online request away provides real peace of mind. The online resident portal is incredibly convenient and user-friendly. Being able to manage payments, submit maintenance requests, control our smart-home features, adjust the thermostat, and manage security access all from one place has made everyday living simple and stress-free. What has impressed us most is that Tricon doesn't just provide houses—they create communities. Our neighborhood is welcoming, family-oriented, and a wonderful place to call home. It has been a true blessing for our family, and we are grateful every day to live here. Throughout our experience, Tricon Residential has demonstrated professionalism, reliability, and genuine care for its residents. Their commitment to excellent customer service and maintaining quality homes has exceeded our expectations. To the entire Tricon Residential team, thank you for everything you do. Thank you for making us feel supported, respected, and truly at home. We are proud to be part of the Tricon community and look forward to making many more memories here. -God Bless With sincere appreciation, Veronica Sanchez

When I made the decision to relocate from Augusta, Georgia, to Covington, Georgia, I was excited about the new opportunities ahead, but I was also concerned about finding stable housing that would allow me to continue building toward my long-term goal of homeownership. As a working professional, I wanted more than just a place to rent—I wanted a path to owning a home. Tricon Residential's (formerly known as Pathlight) rental-to-ownership program provided exactly what I was looking for. The program made my transition much smoother by offering a quality home in a community where I could establish roots while preparing financially for homeownership. Instead of feeling like I was simply renting, I felt like I was investing in my future. The flexibility and stability that Tricon Residential (formerly known as Pathlight) offered allowed me to focus on my career and my family without the immediate pressure of purchasing a home before I was ready. Relocating to a new city can be stressful, but knowing I had a safe, well-maintained home gave me peace of mind and allowed me to adjust to my new community with confidence. Since moving to Covington, I have continued to advance professionally while becoming more financially prepared for the responsibilities of homeownership. Having the opportunity to rent first while working toward purchasing has helped me improve my financial planning, strengthen my savings, and better understand the home-buying process. What I appreciate most about Tricon Residential (formerly known as Pathlight) is that the program recognizes that everyone's journey to homeownership is different. Rather than requiring me to rush into one of the biggest financial decisions of my life, it gave me the time and stability needed to make that decision responsibly. Today, I am grateful for the opportunity Tricon Residential (formerly known as Pathlight) has provided. Their rental-to-ownership program has been more than a housing solution—it has been an important steppingstone in helping me transition from Augusta to Covington and move closer to achieving my dream of becoming a homeowner. I look forward to continuing this journey and hope to soon call the home I've been renting my own.

Hello, When we moved into our Tricon home, we were hoping to find more than just a house—we were hoping to find a place where our family could grow and feel at home. We’re happy to say that’s exactly what we found. One of the first things that made us feel welcomed was the kindness of our neighbors. On more than one occasion, important mail was accidentally delivered to a neighboring address, and our neighbors took the time to bring it directly to our door. It may seem like a small gesture, but it gave us a sense of comfort, safety, and community from the very beginning. This home has also been a blessing for our growing family. The extra space has made a tremendous difference in our daily lives. We were able to convert our den into a dedicated playroom for our daughter, giving her a special place to learn, play, and be herself. One of our favorite memories was our first Christmas here. Our daughter was just two years old, and for the first time she had plenty of room to open and enjoy all of her gifts in her playroom. Seeing her excitement and joy in a space designed just for her made that holiday incredibly special. At the same time, we still had plenty of room to comfortably gather with family and friends in our dining and living areas. This home has given us the space, comfort, and stability we needed to grow our family and create lasting memories. We truly feel valued and appreciated as Tricon residents, and we are grateful to call this community home.

Charday Hubbard

Atlanta, GA • June 2026

Our experience renting from Tricon Residential has been excellent. We truly love our home and have been very happy with the overall rental experience. One thing that stands out is Tricon's responsiveness whenever maintenance is needed. Any time we've submitted a maintenance request, their team has responded quickly and professionally. The issues have been addressed in a timely manner, which gives us peace of mind and shows that they care about their residents. The home was in great condition when we moved in, and it has continued to be a comfortable and enjoyable place for our family. Communication has been clear, and the entire process has been straightforward and hassle-free. If you're looking for a rental company that provides quality homes and responsive customer service, we would definitely recommend Tricon Residential based on our experience.

Alexander Monge

Atlanta, GA • June 2026

Our first rental with Tricon was during COVID- selling a home & moving with 2 dogs was tricky! Our split level rental was quickly shifting upstairs with a huge gap between wall and floor within 2 months. Tricon immediately had someone come out and said the property was not safe to live in. The top floor was literally falling down. Tricon did not know that previous owner had moved a wall in garage and did not support the upper floor. What a headache!! But, Tricon made our quick move out, an Airbnb for 2 weeks while everything was happening & found us a new ranch home right next to my school! I am a special education teacher for medically fragile students & this was perfect! We have been in this home for 6 years now and every call for repairs has been dealt with in the upmost professional manner! We continue to recommend Tricon to many people! Thank you Tricon!

Jennifer Smith

Atlanta, GA • June 2026

More Than a Maintenance Technician—A Lifesaver When I Needed One I've been a Tricon resident since 2023, and I recently renewed my lease for a third year. While I love my home and community, one experience stands out as the reason I continue to call a Tricon house my home. Like many mornings, I was rushing to get ready for work. I left my home through the garage, only to realize that my keys—including my car keys—were still inside the house. My heart immediately sank. It was one of those extremely hot and humid Georgia mornings. Standing in the garage, I started to panic. I couldn't get into my home, I couldn't get to my car, and I was quickly running out of time before I needed to leave for work. Then I remembered my wireless keypad entry on the front door. Relieved, I walked around to the front of the house, certain that would solve the problem. But when I entered my code, nothing happened. I tried again. Still nothing. That's when the panic really set in. I had no idea the keypad battery had died. I checked my app and discovered the battery was completely dead. At that moment, I felt stuck, frustrated, and honestly a little helpless. I knew I didn't have a maintenance request scheduled, and I knew that if I submitted one that morning, I probably wouldn't receive help in time to get to work. I decided to take a chance. I called Joe, the maintenance technician who had helped me with previous service requests. To my surprise, Joe answered. He immediately began troubleshooting the issue over the phone and quickly determined that the keypad battery had died. But he didn't stop there. Knowing the situation I was in, Joe came to my rescue. He arrived at my home, safely gained entry through the door connecting the garage to the house without damaging anything, replaced the dead battery, tested the keypad, and made sure everything was working properly before he left. Most importantly, he made sure I was okay. Because of Joe's willingness to help, I avoided the expense of a locksmith, avoided damage to my home, and still made it to work on time. What could have been a stressful, costly, and miserable morning became a reminder of why I've stayed with Tricon for three years. Another reason is the exceptional care I receive with routine maintenance. My HVAC filter is located in the attic, and due to health concerns, climbing a ladder isn't an option for me. Every quarter, the maintenance team takes care of replacing the filter without hesitation. It's a simple act, but it shows a level of care and consideration that means a great deal. To some people, these may seem like small things. To me, they represent something much bigger. They represent a company that cares about its residents. In a world where customer service often feels impersonal, my experience with Tricon has been the opposite. The people are responsive, respectful, and genuinely helpful. They don't just maintain homes—they take care of the people who live in them. Three years later, I'm still here because of experiences like these. When I think about Tricon, I don't just think about the house I live in. I think about peace of mind, dependable service, and people like Joe who go above and beyond when it matters most. That's what makes Tricon feel like home.

Darnella Stephens

Atlanta, GA • June 2026