Hello, my name is Demetrice Whiteside, and I would like to share my journey of how I initially joined when you were under Pathlight, and later transitioned to Tricon. Pathlight turned my dream into a reality when I moved to North Carolina in May 2022. While searching for programs, I discovered Pathlight and subsequently Tricon, where I applied and qualified for assistance in purchasing a home. My spouse and I moved into our brand new home in June 2023, a place we truly love. As a new homebuyer, this program provided us with the opportunity to experience living in a brand new house, allowing us the flexibility to choose when to buy and ensuring everything was functioning properly. We did encounter some issues with the air conditioning, but the company was very responsive and handled the situation promptly and pleasantly. It has been a joy to live in our home as we determine if this is the state we want to settle in permanently. I am incredibly grateful to find companies like yours that help individuals facing challenging circumstances, whether due to lack of knowledge or awareness of the home buying process. Organizations like yours make dreams that seem unattainable become achievable. I want to express my gratitude to Pathlight and Tricon for providing us with the opportunity to live in this home and for facilitating our home purchase. We are very happy and satisfied with our home and look forward to progressing towards buying it by next year. I hope my story can assist others who are exploring the right lease-to-purchase agreements, especially if they are uncertain about when they are ready to buy a house or if they can afford one.

I absolutely love being a part of the Tricon community. I am used to traveling a lot and being the new face in most of the cites I relocate to. Charlotte was no different. I was determined to meet ny neighbors this time around since I had always lived in apartment complexes and, socially, it’s not that easy to make friends in those settings. My neighbor Michelle has been a downright JOY to experience. She welcomed me and my brother with open arms and we have spent many holiday gatherings together getting to know one another. We cook for each other, share recipes, and she even taught me how to make Jamaican beef patties in her kitchen! It feels great to have her around since my family lives so far away in LA and I don’t get to see my mother as often as I like, so being able to experience her feels like having a mom and big sister all in one. Also, the maintenance team is amazing, especially Montana who genuinely takes care of my home with love and thoughtfulness. Tricon has been a beautiful experience for me so far and I am forever grateful to have this experience in one of the best cities in the world.

For most of my life, home meant apartment living. I moved from one apartment to another, always grateful to have a place to live, but never quite feeling like I had a space that was truly my own. I dreamed about having a house someday—a place with a yard, more room to breathe, and the feeling of putting down roots. What made that dream even more important were my three cats. They are much more than pets to me; they are an essential part of my life and my mental health journey. Through difficult periods, they have been a source of comfort, companionship, and stability. They have been there during lonely days, stressful moments, and times when simply getting through the day felt challenging. Their presence provides emotional support that has made a meaningful difference in my well-being. When I began searching for a new home, I was worried that finding a place that would accept all three cats would be nearly impossible. So many properties had restrictions that would have forced me to make an unthinkable choice. That's why finding a Tricon Residential home was such a life-changing moment. Tricon worked with me and allowed me to keep all three of my cats with the support of my doctor's note. What may have seemed like a simple accommodation was, for me, an act of compassion that preserved an important part of my support system. Moving into a Tricon Residential house marked a major milestone in my life. For the first time, I wasn't just moving into another apartment—I was moving into a house. I still remember the feeling of walking through the door and realizing that I finally had the kind of home I had dreamed about for years. My cats had room to explore, sunlight to nap in, and windows to watch the world from. I had space to create routines, find peace, and focus on my mental health in a way that felt impossible before. The impact has gone far beyond having more square footage. Having a stable home where both I and my cats are welcomed has given me a sense of security and belonging. It has helped me build a healthier, happier life. Every day, I am reminded that home is not just a place—it's the feeling of being accepted, supported, and able to share your life with the ones who matter most. For that reason, my Tricon Residential home has become much more than a rental house. It has become the foundation of an important chapter in my mental health journey, a place where I can thrive alongside my three beloved cats, and a reminder that sometimes the right home can truly change a life.

Maintenance request have always been handled timely and respectfully. Recently our unit was able to receive a new refrigerator. The icemaker stopped working correctly. Yet, every time we turned in a new maintenance request it would miraculously start to function. Eventually it stopped freezing properly, causing our frozen food items to unthaw. We had to submit yet another maintenance request. Without hesitation the technician said: Listen, we are just going to request a new unit. It all worked out for the best because this unit is larger than the original which provides greater space to store our groceries. No matter what our request, the response has been immediate and pleasant. There have also been issues with flooring and there has been no hesitation or pushback in having those repairs completed. Transitioning from home ownership to a rental situation can be challenging. Things may be difficult, but not impossible. I appreciate and have a great deal of respect for the service and maintenance team at Tricon.

On April 8, 2025, my fiancé, Julius, and I, Ashley Bellamy officially became Tricon Residential tenants, and it has been one of the best decisions we have made. After months of searching for a home through different companies and not finding the right fit, we remained patient and trusted God's timing. Our journey with Tricon began after my oldest sister and her husband had a wonderful experience finding a home through Tricon Residential. Their recommendation encouraged us to explore available homes for ourselves. The self-tour option made the process easy and convenient, allowing us to view several properties before finding the one that felt just right. When we walked into our current home, something felt different. The location was perfect, the layout was beautiful, and it was exactly what our family needed. Standing together in the empty living room, Julius and I held hands and prayed that God would open the right door for us. Within 48 hours of applying, we were approved, and a new chapter of our lives began. Since moving in, this house has become much more than a place to live. It is where we have built memories, planned our future, and prepared for our upcoming wedding. One of our most cherished memories was spending our first Christmas together as a family in a place we could truly call our own. Gathering around the Christmas tree, exchanging gifts, and creating traditions in our home reminded us how blessed we were to have a space where our family could grow and thrive. Like any home, unexpected challenges can arise. During a winter storm, our heating system stopped working, but Tricon responded quickly and professionally. They kept us informed throughout the repair process and ultimately replaced the unit, demonstrating their commitment to their residents and providing us with peace of mind. This home has given us more than four walls and a roof—it has given us a place to grow as a family. From standing in an empty living room praying for the opportunity to move in, to celebrating our first Christmas together as a family in our own home, every milestone has made this house part of our story. As Julius and I look forward to getting married this year, we are grateful for the memories we have already created and excited for the many more to come.

Ashley B

Charlotte, NC • June 2026

Wow, probably I have a chance to share my story about Tricon. I started out with Tricon working with an independent contractor doing maintenance work mostly AC and plumbing for Tricon back in 2013 2014 I moved in to one of Tricon‘s homes very beautiful home. Love the home once my lease was up. I transferred it to another home transferred to the home of state in that home for two years then I end my lease to pursue my job career as a district manager traveling I found myself coming back to Charlotte missing my home so I moved back into another Tricon home lived in that home for year, then transferred it into a home that I’m currently in now as you can see I am a big Tricon fan. I have watched Tricon grow from having homes. that needed a lot of work to some of the fabulous homes that they are marketing now it has been a great experience living in one of Tricon‘s homes as you can tell. I have chosen Tricon to be mine primary home. The funny thing is about it. I work for a property management company as a district manager have been offered places to stay doing my travels yet. I will not leave Tricon cause I’m very comfortable satisfied with Tricon customer service I hope to have many more blessed and joyful years with Tricon. Thank you.

We relocated from Arizona to North Carolina almost a year ago. We only had 4 days to find a place to live and my new job required for us to live in or around Charlotte. We wanted a house with a fenced in back yard and two car garage. On our LAST day and thinking we were going to have to pick the best of the worst homes we viewed we just happened to drive past this Tricon community in Mooresville that was all new builds in a very nice community. What made it even better was they were ALL new builds! We toured about 12 different homes and floor plans and found the perfect house. We just renewed our lease because not only do we ove our home but Tricon has been amazing with any issues we’ve had which hasn’t been many but still great customer service is hard to find nowadays! Thank you Tricon, we love it here!

I would like to share my story about the exceptional experience that I continue to have with Tricon Residential. I have rented the same home with Tricon residential for 9 years!! I have never had any issues no matter the magnitude of the repair. The communication has always been top tier, they also are usually 10 steps ahead when things like economic struggles, world crisis with pandemics like Covid hit our lives like nothing in recent history. They were already prioritizing what programs they could do to benefit and also support their residents. There has never been a time where I felt neglected or that my perspective did not matter. They aren't a predatory rent Management agency, They offer you credit courses, home buying courses, anything that may assist you including flexible ways to pay your rent. When there are inclement weather notifications they are the first to give you home preparation tips and insight on how to prevent any type of discomfort during circumstances out of your control. Several individuals always ask me as a person with an 813 credit score and the above average income to purchase a home, why do I continue to pay rent. As one of the most expensive obligations in this life, I would rather rent from a company that makes life much easier in case there is something that I am incapable of handling in regards to maintenance, home issues, unexpected things that can occur with being a homeowner. I'd rather have the security of knowing that a multi-million dollar leasing agency with the utmost professionalism and extreme personalization is there to assist as if they were a small local leasing agency the one-on-one care, as long as I uphold my responsibility of paying on time and taking care of their residence, which I intend to do always regardless!! To me it's a win-win situation and you could never grow wrong with Tricon!! Continue to blaze the way by being a five-star experience for me and countless other residents who not only value but appreciate the security and protection you provide to all of your renters!

ANGELA KAMWAMBE

Charlotte, NC • June 2026

When I moved from New York City to North Carolina in 2023, I never imagined how much having a home with a backyard would change our lives. As a single mother raising my 9 year old daughter, whom is Autistic, along with our emotional support puppy, London, finding a place where we could truly settle and grow was incredibly important. Before moving here, outdoor space was a luxury we rarely had. Now, our backyard has become the heart of our home. It’s where my daughter can safely explore, play with London, and enjoy the freedom that helps her thrive. It’s where we spend family time together after long school and work days, creating memories that simply weren’t possible before. Watching her confidence grow as she plays outside, connects with nature, and shares special moments with her best friend, London, has been one of the greatest gifts of living here. This home has provided more than just a place to live—it has given us stability, peace, and room to grow as a family. As a working mother balancing a full-time career, graduate school, and parenting, having a place where we feel safe and supported means more than words can express. We recently experienced a severe storm that left us shaken. A tree in our front yard not only fell, but it also smashed our mailbox. As a single mom, I was frantic and worried about how everything would be handled. When I reached out to Tricon that morning, I was immediately reassured that they would take care of it. By the time I got home from work, the tree had been cleared and my mailbox had already been replaced. I was in awe. That experience showed me that Tricon isn’t just a property management company—they genuinely care about their residents. Knowing that help is there when I need it gives me tremendous peace of mind. For many people, a backyard is just a yard. For us, it represents freedom, healing, and the opportunity to build the life we’ve always dreamed of. For that, and their exceptional service, I am incredibly grateful to be a Tricon resident.

Shareena F

Charlotte, NC • June 2026

A Home That Helped Us Keep Going When my family moved into our Tricon home, we were at a point in life where stability meant everything. My husband and I run a small family business, and like many families, we’ve faced our share of challenges, uncertainties, and long days trying to build a better future for our children. What our Tricon home gave us was more than just four walls and a roof—it gave us a place to breathe, regroup, and grow together. Over the past couple of years, this house has been the backdrop for so many important moments. We’ve celebrated birthdays, holidays, school achievements, and family milestones here. It’s where our children have made memories with friends, ridden their bikes in the neighborhood, and felt safe enough to simply be kids. One of the things we’ve appreciated most is the sense of consistency our home has provided. Running a business often means long hours and unpredictable days, but no matter what challenges we faced outside, coming home always felt like coming back to a place of comfort and security. Our neighborhood has also been welcoming and supportive. We’ve enjoyed getting to know neighbors and being part of a community where people genuinely care about one another. Those connections have made this house feel even more like home. As we’ve worked toward our dream of eventually purchasing a home of our own, our Tricon residence has provided the stability that allowed us to save, plan, and move forward. It has been a stepping stone toward our future while giving us a wonderful place to live in the present. For that, we are incredibly grateful. This home has been more than a rental—it has been a place where our family has grown stronger, built memories, and continued pursuing our dreams. No matter where life takes us next, we’ll always look back on our time here with appreciation and gratitude. Thank you for giving our family a place to call home. The Trinidad Family

Christy Trinidad

Charlotte, NC • June 2026

Tricon has changed me & my family LIFE . I am a 33 yr old mother of 4 beautiful children . A little about me I’m a devoted worker ,mom life and very humble without GOD we are nothing .!! My background is pretty much healthcare 10+yrs .. fast forward to 2022 when we LOST EVERYTHING job house car the worst feeling anybody could feel . But in my mind i felt like it was all a test , during that time i was working customer service scheduling appointments for women to receive treatment. I prayed EVERYDAY to be removed from that job it was DRAINING.. after being terminated we found out baby 4 was coming more BURDENS .. my anxiety was through the ROOF .. after finding out some good news we kept the FAITH we had to keep pushing so in the end we had to move in with my mother in her 2 bedroom 1 bathroom family house me my spouse & our children meanwhile pregnant with baby 4 … it was so embarrassing because i was confused on how everything played out over the years when you hit rock bottom those so called friends & family will disappear quicker than lightning. Countless nights of crying,praying,frustration losing patience losing FAITH.. months turn into 3yrs of being at my moms house at the time my spouse was the only income but not enough to afford our own place again .. months go by again he has to take a leave from work slipped disc in his back another setback “short term disability” we handle that but nothing changed i continued to PRAY .. finally December 2025 i got hired started working LOVED IT .. i made a promise to myself in 3mnths ill do whatever it takes to put me & my family back in our own HOME.. I’m working long shifts tapped out most days but i wasn’t giving up i owed that to my babies to have their own space again .. after looking online this home caught my eye for some reason.So we took that leap of faith i took a tour on our home prayed over it & CLAIMED IT IN THE NAME OF JESUS.. we filled out the paperwork and days later we received the BEST NEWS EVER .. welcome home letter Tricon i thank you from the bottom of my Heart. Thank you for welcoming my family

When our family relocated from out of town, finding the right home was incredibly important to us. From the moment we submitted our application with Tricon, the experience has been nothing short of exceptional. The onboarding process was seamless, and the team was welcoming, responsive, and genuinely invested in making our transition as smooth as possible. One experience that truly stood out involved our backyard fence. While the fence had a few small holes along the bottom, they seemed minor until our tiny dog managed to squeeze through one of them. Naturally, we were concerned for her safety and reached out to our onboarding specialist Matt for assistance. The response was immediate. He quickly arranged for James from the maintenance team to come out and assess the situation. James went above and beyond. Not only did he do everything possible to secure the fence and cover the openings until a replacement could be completed, but he also took the time to love on our fur baby as if she were his own. It was clear that he genuinely cared about her safety and our peace of mind. That level of care and compassion is rare. To say that Tricon has treated us like family would be an understatement. Every interaction we've had has been met with prompt attention, professionalism, and a sincere desire to help. We are incredibly grateful for the outstanding service we've received and feel fortunate to call a Tricon home our home.

Melissa Hipps

Charlotte, NC • June 2026