My fiance and I were making things work in a 650 Sqft apartment after we had some trouble and had to move her in with me, it was fine just me in that small of an apartment, but us 2 with a dog and all of our stuff just became too tight of a fit. after dealing with HAR, greedy Realtors, and private equity people taking away all of our options, we stumbled across a perfect first family house, and it happened to be owned by Tricon. the application process was super straight forward and unlike some other companies, they actually gave us equal opportunity to be able to rent a house. We are a young couple, with excellent credit and are financially responsible, which is a rare breed from GenZ i know… but luckily Tricon was able to help us out and allowed us to be able to find our First spot to call ""Home"". We thank Tricon for their helpful team for getting us into our first house and on their consistant fast response to any and all requests and inquiries we have. Have a blessed day.

Absolutely! I’d make it heartfelt, specific, and make Kyle’s part stand out because she’s the reason you found the perfect home: Our Tricon story is one we’re truly grateful for! ❤️ Finding a home that checked all the boxes wasn’t easy, but then we met Kyle. After showing ourselves a 3-bedroom that wasn’t quite right, Kyle happened to come to our car and encouraged us to take a look at the 4-bedroom. And WOW—she was right! It was perfect for our family. 🏡❤️ Kyle took the time to tell us what life at Tricon was really like, answered every question, and made us feel confident in our decision. From the seamless move-in process—even when we needed to move our date up—to the amazing responsiveness of the maintenance team, Tricon has truly exceeded our expectations. Our neighborhood is clean, quiet, and welcoming, and our family absolutely loves calling Tricon home. We’re so thankful Kyle took that extra step that day because we may have never found our perfect home without her! ❤️🏡✨

Finding Tricon changed what “home” means to me. 🏡❤️ As a man, being able to provide my family with a beautiful, comfortable, and peaceful home means everything to me. We looked at several places, but we found Tricon because Kyle took the extra step to come to our car and encourage us to see a home we almost overlooked. That home ended up being the one. From the first conversation to move-in day, Tricon made the entire experience feel effortless. And now, having a community that takes care of the lawn and responds quickly when something needs attention gives me something I value even more—time. Time to work, time to provide, time with my family, and time to actually enjoy the life I’m working so hard to build. Our home is clean, our neighborhood is peaceful, our community is beautiful, and most importantly, my family is happy. Sometimes the smallest moments lead you to exactly where you’re supposed to be. For us, that moment was Kyle walking up to our car. ❤️ Thank you, Tricon, for helping me give my family a place we’re proud to call home. 🏡✨

My family and I recently moved into our Tricon home and you know, I suppose I could pain a beautiful and generic picture of the experience, but I'd much rather share my honest encounter. From the day my family and I moved, it immediately felt like home. Tim welcomed us and did a virtual walk-through with us to help us get acquainted and assured everything we needed was available. I've called maintenance a couple of times because it is an older home, and they have been great each time. The most recent encounter with maintenance was me needing a seal reapplied to the back door. Adam came out (In the rain, no less) and was super gracious about getting the job done as quickly and efficiently as possible. I enjoy our neighborhood and was blessed to meet three really kind neighbors, one who didn't even mind when my kid accidentally hit a soccer ball into her yard. The team at Tricon, from the very moment I found a home I liked, to the day of move-in have been incredibly helpful, resourceful, and honest about what to expect from them. From offering assistance with fees, to guiding us to the best options for our lease agreement, the Tricon team has been a pleasure to work with and I look forward to our time here! Thank you Tricon!

Two days before we were scheduled to move into our Tricon home, we learned we had to be out of our previous home immediately. With our child, our dogs, and nowhere else to go, we were facing the very real possibility of sleeping in our car for two nights. We called Tricon hoping for a solution. Even though it was the weekend, the customer service representative listened, understood how serious the situation was, and reached out to the district manager, who was off at the time. Together, they moved things around and found a way to let us move into our home early. That may sound like a simple change in dates, but to our family, it meant everything. It meant our child had a safe place to sleep. It meant our dogs had somewhere to settle. Most of all, it meant we were treated like people, not just another lease or move-in on a calendar. What has stayed with me most is that they did not have to go that extra mile, but they chose to. Before we ever carried a box through the door, Tricon had already made our new house feel like home.

Good morning, Tricon I want to share a troubling story with a peaceful ending. Around November or December of 2024 Shortly after moving in, my wife and I were sitting at our perfectly positioned kitchen table. We can see the entire front lawn and all of the traffic that traverses on our street. While eating our earlier than usual dinner, I just happen to notice a young girl walking up the sidewalk towards the front door crying and looking confused. I asked my wife "" who is this kid and I wonder what she's trying to sell"". We both jumped up from the table and went to the front door. Before she could even ring the doorbell, I opened the door and asked ""may I help you"". With the most innocent voice,she says ""I just got off the school bus and a man in a beige car keeps driving by and he told me to get in the car. It was at this point that my wife and I ushered her into our house, as I stepped out to try and pinpoint the identity of the car or the person driving it. After a few minutes of no movements, I retreated back into the house. We asked her her name and age. Alexa was her name and she was 12 years of age. She didn't have a cell phone ,(surprise!), so she used ours to call home. No answer. We asked her where did she live and she explained that she lived just around the corner from us. We keep our cars in the garage all the time. We decided to abandon our earlier than usual dinner and take her home right away. Of course we walked through the house to the garage to provide this scared little girl with some level of obscurity and protection. Once we got to the car, I think she was okay by then. I told her not to worry because we have tint on our windows and she'll be home in a minute. We pulled out of the garage with my head on a swivel. It took us less than two minutes to get her home,with her directions. We dropped her off and told her to send a parent or guardian to the car so we could speak with them. After speaking with her mom, we learned that her brother forgot to pick her up. This is really crazy because we got home and realized that we didn't even lock our own front door as we left. I guess it was because we went out the garage door, and we were in protective mode. Nothing else mattered at that precise moment. Nevertheless, everything was just fine, mainly that little girl.

When my family moved into our Tricon home, we were looking for more than just a place to live we wanted a place that truly felt like home. From the beginning, the process was smooth, and every interaction with the Tricon team made us feel welcomed and valued. One thing I’ve appreciated most is how responsive and respectful the maintenance and customer service teams have been whenever we’ve needed assistance. Knowing that concerns are addressed professionally gives my family peace of mind. Our home has also given us the space to create meaningful memories together. My children have a safe place to play, study, and grow, and we enjoy spending time together in a neighborhood that feels comfortable and welcoming. After busy days at work and school, it’s comforting to come home to a place where we can truly relax. Living at Tricon has been a positive experience because it’s not just about renting a house it’s about feeling supported and cared for as residents. I’m grateful to be part of a community that values its residents and works hard to make them feel at home.

When my family and I moved into our Tricon home, we were hoping to find more than just a house we wanted a place that truly felt like home. From the moment we settled in, that’s exactly what we found. Our home is warm, comfortable, and cozy. It’s where we’ve celebrated birthdays, gathered for family dinners, watched our children grow, and made countless memories together. After long days at work and school, it’s always a blessing to come home to a place where we feel safe, comfortable, and at peace. One of the things that has made our experience even more special is our wonderful neighbors. We’ve been fortunate to be surrounded by kind, friendly people who genuinely look out for one another. That sense of community has made our neighborhood feel welcoming and has given us confidence that we’re raising our children in a great environment. We’re truly grateful for the positive experience we’ve had as Tricon residents. Having a comfortable home and caring neighbors has made a meaningful difference in our family’s life, and we’re thankful to call this place home.

Brianda N

Houston, TX • June 2026

For the past five years, our family has had the privilege of living in a Tricon rental home in Humble, Texas. It has become much more than just a house, it has been a place of comfort, stability, and peace where we have created many wonderful memories together. Just a few months ago, our family went through one of the most difficult times in our lives. We learned that our immigration case would be sent to court, leaving us uncertain about our future and whether we would be able to remain in the country. At the same time, our lease was about to expire. We were afraid to renew for another full year because, if we were required to leave the country before the lease ended, we knew we could face costly penalties for breaking the lease early. To make matters even more difficult, we were also facing a period of unemployment. Feeling overwhelmed, we called Tricon to explain our situation. The representative who answered our call was kind and compassionate and connected us with Michael, a manager who took the time to truly listen to our concerns. Michael showed genuine kindness, empathy, and understanding. He approved a month-to-month lease renewal while allowing us to keep the same rate as an annual lease. That thoughtful decision lifted a tremendous weight off our shoulders during a very uncertain time. Before ending our conversation, he even asked if there was anything else he could do to help. To our family, Michael felt like an angel in the middle of a storm. His compassion, professionalism, and willingness to help gave us hope and peace of mind when we needed it most. We will never forget the care and respect he showed our family. We truly love our home, our neighborhood, and the wonderful community we are part of. After five years as Tricon residents, we are deeply grateful for the kindness and support we have received. Our experience has shown us that caring for residents is more than just a slogan, it is a commitment that Tricon genuinely lives by every day. With gratitude, The Rodriguez Pumar Family

Isamel Pumar

Houston, TX • June 2026

On a Saturday mid-afternoon we became aware that the water pressure in our home was very low in the entire house. Come to find out there was a problem at the water main shut-off valve near the street. Water was pouring out of the pipes and running down the street. It took a while but I managed to shut the valve and stop the water. But now there's no running water available to the house! I called Tricon but the customer service office had/was closed and I was prompted to make an after hour service request, which I did. I also called my local water department and a technician was sent, but informed me that this was a plumbing issue not a city issue. So I contacted Tricon again, this time stating the extreme importance of the situation and how my family was being severely impacted by this unfortunate event. Long behold the agent that was on-call for after-hours service calls contacted me within minutes telling me that one of their contractors would be calling me to send a technician to our residence. I was so relieved because at this point it had been a couple of hours that there had been no running water. I was scared that we were going to have to spend unnecessary money on hotel rooms til possibly the following Monday being that it was a weekend. I dont remember the agents name but she definitely showed compassion for my family and made sure our problem got rectified.

Hello I have been a Tricon Resident since September of 2025 and we absolutely love our home. We love that it’s on a corner which allows for more people to park, because we sure do love to have parties and invite tons of family and friends. We were initially a little hesitant to meet our neighbors, because I think like most people we wanted to get a feel for the neighborhood. Finally after a couple of months we finally drew up the courage and introduced ourselves and we couldn’t be happier with them. I think what sealed the deal was when we invited them over for a party and they absolutely loved the food we had. All the credit goes to my Mom for her incredible cooking skills and her love for sharing food with others. We now regularly bring them food and the neighbor has even offered to help pitch in for the cost of the food for our parties. I also now help the husband mow his lawn and vise versa. We have also met some of the other families who live on the block and they have all been wonderful and extremely welcoming. We are truly lucky to have found this home and extremely grateful for Tricon and everything they have done for us. Lastly I want to give a major shoutout to the incredible maintenance team. They are always very professional and incredibly knowledgeable. Thank you!

My family and I are incredibly grateful for the support we received from Tricon Residential during one of the most difficult financial periods we have ever faced. My wife and I are both federal employees, and during the government shutdown at the end of 2025, the longest government shutdown in U.S. history, our household was suddenly left without the income we depended on to support our family and keep up with our obligations. Like many families affected, we were deeply worried about how we would make our rent payment and maintain stability for our children. What stood out most about Tricon Residential was not just their policies, but the compassion and humanity of their staff. When we reached out and explained our situation, they listened. They treated us with dignity and respect from the very first call. Tricon worked with us in ways that truly made a difference. They extended our rent payments with no penalties until the shutdown was over, giving us breathing room during an incredibly stressful time. They even reduced one month’s rent payment by half and allowed us to repay the remaining balance through manageable installments once we were able to continue our lease and return to normal income. What impressed us most was the consistency of their customer service. We were never ignored. Every time we called, someone made time for us. Any issue or concern we had was addressed quickly, usually before the call even ended, and always without hassle or frustration. In every interaction, we felt heard, respected, and valued. In today’s world, it is rare to find a large rental company that still treats residents like people rather than account numbers. Tricon Residential has been one of the best large companies we have ever worked with. Their professionalism, compassion, and commitment to helping families during hardship left a lasting impact on us. Because of Tricon, my family was able to keep our home and maintain stability during a time of uncertainty. That kind of support is something we will never forget.

Phillip Nunez

Dallas, TX • June 2026