For the past five years, our family has had the privilege of living in a Tricon rental home in Humble, Texas. It has become much more than just a house, it has been a place of comfort, stability, and peace where we have created many wonderful memories together. Just a few months ago, our family went through one of the most difficult times in our lives. We learned that our immigration case would be sent to court, leaving us uncertain about our future and whether we would be able to remain in the country. At the same time, our lease was about to expire. We were afraid to renew for another full year because, if we were required to leave the country before the lease ended, we knew we could face costly penalties for breaking the lease early. To make matters even more difficult, we were also facing a period of unemployment. Feeling overwhelmed, we called Tricon to explain our situation. The representative who answered our call was kind and compassionate and connected us with Michael, a manager who took the time to truly listen to our concerns. Michael showed genuine kindness, empathy, and understanding. He approved a month-to-month lease renewal while allowing us to keep the same rate as an annual lease. That thoughtful decision lifted a tremendous weight off our shoulders during a very uncertain time. Before ending our conversation, he even asked if there was anything else he could do to help. To our family, Michael felt like an angel in the middle of a storm. His compassion, professionalism, and willingness to help gave us hope and peace of mind when we needed it most. We will never forget the care and respect he showed our family. We truly love our home, our neighborhood, and the wonderful community we are part of. After five years as Tricon residents, we are deeply grateful for the kindness and support we have received. Our experience has shown us that caring for residents is more than just a slogan, it is a commitment that Tricon genuinely lives by every day. With gratitude, The Rodriguez Pumar Family

Isamel Pumar

Houston, TX • June 2026

When my husband, Darius, and I moved into our Tricon home three years ago, it was a really special moment for us. This was our first rental home together, and we were excited to have a space that truly felt like our own. We dreamed about creating memories here, hosting our families, and building a life together, and that’s exactly what we’ve been able to do. Over the last three years, our home has been filled with family gatherings, holiday celebrations, cookouts, game nights, and visits from loved ones. It has been the place where we have laughed together, supported each other through difficult times, and made memories that we will cherish forever. Having a home where our family and friends feel welcome has meant so much to us. From the very beginning, our experience with Tricon has been wonderful. The application process was smooth, maintenance requests have always been handled quickly, and every team member we’ve interacted with has been kind, professional, and respectful. Knowing that we can count on Tricon has allowed us to truly enjoy our home and focus on what matters most. One of the greatest blessings that came from living here was meeting our neighbor, Kim. Kim lived alone and one day reached out to ask if we could help with her lawn. Without hesitation, Darius started cutting her grass, and what began as a simple act of kindness turned into a meaningful friendship. We would check on her regularly, stop to talk with her, and make sure she had everything she needed. She was the kind of neighbor who could brighten your day with a simple conversation. As time went on, Kim became more than just our neighbor. She became someone we genuinely cared about. Even when she was in the hospital, we continued calling to check on her because we wanted her to know she wasn’t alone and that someone was thinking about her. Unfortunately, Kim recently passed away. We were heartbroken when we learned the news. Seeing her daughter holding a yard sale and helping settle her mother’s belongings was a reminder of just how much Kim had become a part of our lives. Since then, I’ve found myself reflecting on how thankful I am that our paths crossed. If we had never moved into this Tricon home, we may have never met Kim. We would have missed the opportunity to know such a kind and caring person. We would have missed the chance to build a friendship that taught us the importance of looking out for one another and being there for our neighbors. When I think about what makes a house a home, I don’t just think about the walls, the rooms, or the backyard. I think about the people. I think about the memories we’ve created here, the family we’ve welcomed through our doors, and the relationships we’ve built in this neighborhood. Tricon gave us our first home together, but it also gave us something even more valuable: a sense of community. It gave us a place where neighbors become friends, where kindness still exists, and where people truly care about one another. For that, Darius and I will always be grateful. — Keeanna and Darius

Darius S

San Antonio, TX • June 2026

Ten months ago, my spouse and I moved from Türkiye to the United States. One of the most stressful parts of the process was finding a home from thousands of miles away without ever seeing it or the neighborhood in person. A friend was able to visit the property for us, but what really gave us confidence was the support we received from the Tricon team. Since we were moving internationally, we did not yet have a U.S. bank account, Social Security numbers, or many of the documents typically used during the leasing process. Instead of making things complicated, Berlina worked closely with us, explained what alternative documents could be provided, and helped us navigate the entire process through email. Every step felt clear, organized, and surprisingly easy. After our application was approved, we prepared for our move and ordered many essential household items before arriving in the U.S. Some of those packages sat on our front porch for days before we arrived. When we finally got there, everything was exactly where it had been delivered. It was our first indication of how safe and welcoming the community would be. Following a 13-hour flight, we arrived at our new home late in the evening when the office was already closed. Thanks to Tricon’s smart home technology, we were able to access the home immediately through the mobile app without worrying about keys or coordinating a late-night handoff. After such a long journey, walking directly into our new home was a huge relief. The support continued after move-in. Nikita helped us get oriented and introduced us to the community, while Nick took the time to explain the home’s features and answer technical questions. Because we were not only new to the neighborhood but also new to the country, those interactions meant a lot to us. Everyone was patient, welcoming, and genuinely helpful. What impressed us most was how accurately the home matched the photos. There were no surprises and no disappointments. The house, the neighborhood, and the overall community were exactly as represented—if anything, even better in person. Our cat, Leo, settled in almost immediately. One of his favorite things about our home is the backyard, where he loves spending time and watching everything happening outside. Seeing him feel comfortable so quickly helped make the house feel like home for us as well. Over the past ten months, we have also submitted a few maintenance requests, and each time the response was quick and professional. It reinforced the positive impression we had from the very beginning. Moving to a new country is never easy, but our experience with Tricon made one of the biggest transitions of our lives feel much less overwhelming. Looking back, what stands out most is not just the house itself, but the people who helped us through the process and made us feel welcome from day one. For our family, Tricon provided more than a place to live—it provided peace of mind when we needed it most.

Dilara Savasci Yazici

Austin, TX • June 2026

My experience as a Tricon resident has been overwhelmingly positive, and renting from Tricon has provided me with stability, comfort, and peace of mind. Finding a home that meets your needs can be challenging, but from the beginning of my rental journey, Tricon made the process straightforward and professional. Their commitment to providing quality homes and responsive customer service has made a significant difference in my overall living experience. One of the first things that impressed me about Tricon was the ease of the application and move-in process. The information provided was clear, the communication was timely, and every step was explained in a way that helped reduce the stress that often comes with moving. The leasing team was professional and helpful, answering questions quickly and ensuring I understood everything before signing my lease. This level of transparency gave me confidence that I was making the right choice. The quality of the home itself exceeded my expectations. Upon moving in, the property was clean, well-maintained, and ready for occupancy. It was obvious that effort had been made to ensure the home was in good condition before my arrival. Having a comfortable and welcoming living space made it easy to settle in and feel at home right away. Another major benefit of renting from Tricon has been the maintenance support. Whenever I have submitted a maintenance request, the process has been simple and efficient. The online portal is easy to use, and service requests are acknowledged promptly. Maintenance professionals have been courteous, knowledgeable, and respectful of my home. Knowing that issues will be addressed in a timely manner has provided a sense of security and reassurance throughout my tenancy. Tricon has also helped me by offering convenient technology and online tools. Paying rent online is simple and saves time compared to traditional payment methods. The resident portal allows me to manage important aspects of my lease, submit requests, and access information whenever needed. These features make renting more convenient and demonstrate that Tricon values the resident experience. One aspect I particularly appreciate is the professionalism of the staff. Every interaction I have had with Tricon representatives has been positive. Whether I was asking questions about my lease, seeking assistance with a maintenance issue, or simply looking for information, the staff treated me with respect and professionalism. Good customer service can make a tremendous difference in a rental experience, and Tricon has consistently delivered in that area. Renting from Tricon has also provided me with stability. Having a reliable place to live has allowed me to focus on other important aspects of my life, including work, family, and personal goals. The comfort of knowing that my housing needs are being met by a reputable company has reduced stress and allowed me to plan for the future with greater confidence. The neighborhood and community environment have also contributed to my positive experience. Tricon’s properties are often located in desirable areas with access to schools, shopping, restaurants, and other essential services. Being able to live in a well-maintained neighborhood has improved my quality of life and made daily activities more convenient. I appreciate that Tricon selects locations that support residents’ needs and lifestyles. Another way Tricon has helped me is by creating a sense of reliability and consistency. Throughout my time as a resident, I have found the company to be organized and responsive. Policies are communicated clearly, and expectations are reasonable. This consistency helps build trust and makes it easier to maintain a positive landlord-resident relationship. Financially, renting from Tricon has allowed me to enjoy the benefits of living in a quality home without the responsibilities that come with homeownership. Property maintenance, repairs, and other housing-related concerns are managed professionally, which saves time and reduces the burden on residents. This arrangement has allowed me to enjoy a comfortable living environment while focusing my resources on other priorities. I have also appreciated the attention given to maintaining property standards. Well-maintained homes and communities create a more enjoyable environment for everyone. Tricon’s commitment to property upkeep demonstrates that they care about both their homes and the people who live in them. This attention to detail contributes significantly to resident satisfaction. The communication provided by Tricon has been another strength. Important updates, reminders, and notifications are shared in a timely manner, helping residents stay informed. Effective communication reduces confusion and helps create a smoother rental experience. I have always felt that Tricon values transparency and strives to keep residents informed about matters that affect them. Overall, my experience renting from Tricon has been extremely positive. The company has provided a quality home, dependable maintenance services, convenient technology, professional customer support, and a stable living environment. These factors have combined to create an experience that has exceeded my expectations and made renting both comfortable and convenient. I am grateful for the positive impact that renting from Tricon has had on my life. Having a safe, comfortable, and professionally managed home has given me peace of mind and allowed me to focus on my personal and professional goals. For anyone considering renting from Tricon, my experience demonstrates the value of working with a company that prioritizes resident satisfaction, property quality, and responsive service. I look forward to continuing my residency and appreciate the support and professionalism that Tricon has consistently provided throughout my time as a resident.

Bria B

Dallas, TX • June 2026

I don’t think my wife and I will ever be able to properly express how grateful we are for our neighbors in our Tricon community. On the second day of our vacation in Wisconsin, what should have been a relaxing night quickly turned into one of the most stressful moments we’ve had as pet owners. Unknown to us, our dog sitter had accidentally left our front door wide open, and our two dogs, Hazel and Harper, had taken the opportunity to go on an adventure of their own. For nearly four hours, they were roaming around the neighborhood while we were hundreds of miles away, completely unaware. Then I happened to see a post on our Tricon neighborhood Facebook page from a neighbor who had spotted two dogs running loose. My heart immediately dropped when I realized it was Hazel and Harper. As soon as I responded to the post, the response from our community was incredible. Within minutes, neighbors were messaging, commenting, and offering to help. One neighbor immediately went over to our house and secured the front door so the dogs would have a safe place to return to. Others began keeping an eye out and sharing updates on where they had last seen them. Anyone who knows Hazel and Harper knows they aren’t exactly easy to catch when they’re having fun. What should have been a simple rescue mission quickly turned into a neighborhood-wide game of chase. Yet nobody gave up. Several neighbors spent their own time tracking them down, following sightings, and trying to corner two very elusive dogs who apparently thought they were on the best adventure of their lives. After a lot of effort, patience, and teamwork, they finally managed to catch both of them and safely return them home. The relief we felt was indescribable. Instead of spending the rest of our vacation panicking, booking an early flight home, or wondering if we’d ever see our dogs again, we were able to breathe knowing they were safe because of the kindness of people who didn’t have to help, but chose to anyway. Living in a Tricon neighborhood, you hope you’re surrounded by good people, but this experience showed us just how fortunate we truly are. In a world where it’s easy to focus on negative stories, this was a reminder of how amazing a community can be. Neighbors who barely knew us came together to help two dogs and two worried owners who were hundreds of miles away. To everyone who posted, messaged, searched, chased, updated us, closed our door, and helped bring Hazel and Harper home safely: thank you. We are beyond grateful. You turned what could have been a vacation nightmare into a story we’ll never forget, and we’ll always appreciate what you did for our family. The Tricon community showed us what being a good neighbor is all about, and we’re proud to call this neighborhood home

Carlos J

San Antonio, TX • June 2026

I have had an absolutely transformative seven-year journey with my Tricon Residential Rent Homes. As a traveling hairstylist, my life is often on the go, but from day one, Tricon has been a constant source of comfort. My neighbors, who have become like family, look after my home when I’m away, and that trust is priceless. Over these years, the maintenance team has been phenomenal—they never enter without me calling first, but once I report a concern, they respond with care and speed, always ahead of schedule. And when I had issues with my flooring, Tricon went above and beyond—they checked the warranty, and not only did they repair the entire house flooring with brand new floors, but they did so at no additional cost to me, and it didn’t affect my rent at all. I also love the sense of community—Tricon fosters such a welcoming atmosphere, and they keep communication open every step of the way. I remember once, after a hectic travel week, a small plumbing issue arose, and as soon as I called, they resolved it so efficiently I never missed a beat. Tricon has given me a sense of belonging—a place to call my home, even if I'm renting. After seven years, I can say with all my heart that Tricon Residential Rent Homes has not just been a roof over my head, but a place where I truly thrive, supported by a team that treats me like family.

I’m 71 years old, a retired veteran law enforcement officer, and my wife of 48 years and I moved to SA 3 1/2 years ago after selling our home in PA. Despite being long-time homeowners, we elected to rent at this stage in our lives, relishing the idea of someone else handling all the maintenance and other headaches associated with home ownership, and especially the worry-free lawn care and landscaping. One of the greatest joys associated with our relationship with Tricon was the 24/7 availability of our local superintendent Cody Shodrock. From the early days of our residency, he supplied us with his personal number with an open invitation to call him directly with any issues or problems. We tried to be good tenants and treated the property as if it was our own, as we were in it for the long haul, but on the rare occasions that we had an issue he was at our door with amazing speed, consideration and patience. Cody’s true character emerged after the death of my wife, Pamela, seven months ago. He was so compassionate in my deep grief, truly far and above what one would expect, and his level of customer service skyrocketed. It was as if I had my own personal concierge, and friend. If I had to identify the main reason I chose to remain in this home and continue to enjoy the Tricon experience, it would be the comfort of having Cody at the other end of the phone. Thank you for your kind attention. Vance Stacy.

Vance Stacy

San Antonio, TX • June 2026

A year ago God truly blessed my family and I with this big beautiful home from Tricon. My husband and I had just recently got custody of my niece's who then were 16 and 15 yrs old and we didn’t have enough space, we were living in a 3 bedroom duplex just enough space for our immediate family which consisted of our two sons ages 24 and 21, one in college and the other working full time for Toyota so when we were going through the custody process we were biting our nails trying to find a bigger place so that we could all really be comfortable and have enough space for everyone and that’s when God place Tricon in our path the process was fast and easy and we got our dream house and we love it! We are able to fellowship not only with each other but also our extended family that comes to visit. We are forever grateful that Tricon gave us an opportunity to rent from them and blessed us tremendously! Thank you Tricon family from the Haney family

I have been a resident of Tricon for about 2 1/2 to 3 years and I must say that Tricon has been amazing for me and my family. I want to first list a particular instance that's near and dear to my heart. As a federal employee who was subject to having limited funds due to the government shutdown that occurred in October 2025 the company did everything they could to work with me during a tough time period; which meant the world to me. I look forward to finishing my lease up and seeing if I can be eligible for the buyers assistance program. Additional positives to note: Very helpful Manager, nice maintenance staff, attentive to home needs, corporate really cares about servicing families and homes are nice and spacious.

Edwin Kidd

Austin, TX • June 2026

My wife and I were looking for a house to rent near where I work. We looked around and realized that Tricon Tomball was our best bet. As we moved in, we realized what a pleasant place this is to live in. The neighborhood is filled with kids’ activities, a pool, and it’s exciting. Recently my grandson had to move in with us, and we’ve realized how good this neighborhood is for him. He has made a ton of friends and loves the Tomball school district. This area may have well changed his life.

Franklin Y.

Houston, TX • May 2026

Tricon has CHANGES MY FAMILIES LIFE! Let me tell you a story, a story about redemption, finding love and creating a home all because of Tricon. My husband and I are both divorcees who were navigating life after devastation. Times were hard and we were down and out. When he and I met, we didn't have much as we were both having to start over and reinvent ourselves. I worked in MF living in an apartment and he lived in a less than desirable neighborhood just trying to recover from the financial burden divorce brings. He was reduced down to having his two young boys too only twice a month and didn't have a lot of hope. My father (who used to work for Tricon back when they were just starting out) heard of an opportunity that Tricon was going into multi-family and connected me with Ralph DeMott, that day changed our lives in all the best ways. Ralph met with me and decided I would be the perfect fit for his new Community Manager role and way things went! I began working for Tricon and loved the culture so much, I got to see how often they showed up and CARED for me, their residents for everyone. Once i got my footing Is tarted talking to James about what if we started renting through Tricon and really tried to change things for our situation? It was scary, wrapping our entire life up into something, work and home all combined, that was a scary thought. We decided to take the leap and move-in to our first Tricon home, the second best decision we made as a family. Once we got our feet wet and got settled into our home, everything started to look up. Tricon was able to provide us the ability to live in a nice neighborhood, be closer to our children and rebuild our lives. We went from custody twice a month, to 50/50. Our kids have been able to be in some of the best schools in the district and our family has made lasting friendships and memories. We are settled, we are HAPPY and we are CARED for. Not only professionally but personally, for our family. James loved the Tricon culture so much and saw everything it had done for our lives and couldn't stand it any longer! He had to join the team too! We are a now a family fully employed and invested into Tricon Homes and that will never change! We love our lives and are so very grateful for everything Tricon has brought into it. Think about this- read this and understand just how much our livers have changed in 5 years and all for the better because Tricon always shows up for us! Thank you Tricon, we love you and are so grateful for the lives you have helped us create and the neighborhoods you have helped just an average American family get into. We will always continue to be Team Tricon!

My family and I had an awesome time at Tricon Bryson community. It’s a wonderful place with a lot of amenities and a beautiful neighborhood. Everyone was nice, especially Berlina, Nikita and Nick. They helped us with everything we needed and they responded to all our questions in timely manner. All our experience from the beginning to the end was 5 stars! Thank you everyone!