529 Ferncliffe Road Elgin SC

Professional Master Plumber, Mervin Daniel, arrived at my home this evening in response to a water leak that I had repeatedly reported to Tricon Maintenance. This concern of running/leaking water was brought to my attention by the water company. For the past several months, my water bill costs have continually skyrocketed despite the number of technicians that were sent to my home to resolve this ongoing complaint. Until today, the solution remained an unresolved mystery. Almost immediately after Master Plumber, Mervin Daniel arrived on the scene, he was able to correctly pinpoint the source of the problem and shortly thereafter, he had the matter completely resolved! Highly-qualified Master Plumber, Mervin Daniel, earned this 5-STAR Rating for his knowledgeable diagnosis in identifying the problem, and his expedient execution in correcting it. Additionally, his professional demeanor from the beginng to the end of this service call was absolutely impeccable! Thank you Mr. Mervin Daniel for an exceptional job that was well done!!!

Katherine Brown

Tricon Residential • July 2026

My family and I just moved into a Tricon Managed Home and I must say, the Customer Service was great and pleasant. Especially the Maintenance Superintendent Ryan Miller! He was very prompt and thorough with informing us on all the amenities of our new home. Looking forward to a lasting relationship with Tricon!

Chris Holloway

Tricon Residential • July 2026

Andreah Galaz helped my husband and I during our application process. Andreah was prompt and responded to emails professionally and in a timely manner. Andreah was able to guide us through the process and make everything smooth.

Nicole Beaton

Tricon Residential • July 2026

Hector Torres is top notch as an experienced technician who never fails to explain fully and in a way that is non-technical for anyone to understand. He shares clear steps he is or will be taking, to resolve the issue with confidence and empathy. Tricon is lucky to have Hector on their team and as a current resident of a Tricon home, we are thankful for him.

Carolyn Green

Tricon Residential • July 2026

TLDR; started off rocky but great experience. Customer service and the construction manager were amazing. The house is as described, me and my dog are settling in nicely. Let me start with the bad. Due to paperwork with the power company I got an email 4 days before move-in that the house wasn’t ready and I had to find somewhere else to live. Tricon has a call center which is annoying to go through for me personally However once I got ahold of Carly, it was much better. She was able to explain the house has been without power and needed renovations still but she got a plan to solve the issue, stayed in contact with me and either texted or called with the updates as they happened. So other than the call center style, the customer service is great. The super in charge of the construction a guy named Ryan expedited the work and got his crews there in the few days to complete the work. When i got their seeing this house for the first time it was immaculate. Ryan took 30 minutes to walk me through the house explained what I’m responsible for and answered questions I had. I found a door that closed a bit rough but was still usable, and he got his phone out and had someone come later that afternoon to fix it. Tricon has some bad reviews, i can see that as the call center isn’t my preferred contact method and i despise automated systems. But i will give them credit once you get past it to a real person they are friendly, helpful, and if they don’t have the answer they transfer you to someone who actually has it. Again, a rough start to a lease but I’m happy with the outcome. I will update this review at the end of my lease whether i extend or move to give an idea of a year leasing through tricon.

Trey Cousins

Tricon Residential • July 2026

I would like to express my satisfaction with the entire home handover process with Tricon. The home was delivered on time, everything was well organized, and the property was ready exactly as promised. The house was clean, in excellent condition, and fully prepared for us to move in. I would also like to recognize Manny P. for providing an outstanding guided walkthrough. He was professional, friendly, and very thorough in explaining all the important details about the property. He took the time to demonstrate how the home’s systems work, answered all of our questions, and made sure we fully understood everything we needed to know. Overall, it was an excellent experience, and I highly recommend Tricon for their exceptional customer service, professionalism, and smooth move-in process.

Mariana Chaparro

Tricon Residential • July 2026

Darius Burley, I truly appreciate his assistance. He visited me twice to thoroughly inspect everything, ensuring that my air-conditioning system is functioning optimally. His kindness, compassion, and understanding nature are truly commendable. He demonstrated remarkable patience and assured me that a new compressor was indeed necessary for my air-conditioning unit. I sincerely hope that everything positive and prosperous comes to him and his family.

Anthony Simmons

Tricon Residential • July 2026

If you are looking for the absolute best place to call home in Toronto, The Spoke is it! This building is absolutely amazing, and the management staff works incredibly hard every single day to make it an amazing place to call home. I truly love living here and feel so lucky to be a part of this vibrant, beautiful Tricon community. What truly sets this place apart and makes it a dream community is the world-class leadership of Belinda Black, our Property Manager, and Shannon Tullio, the Senior Director of Property Operations. They are absolute professionals who lead with genuine human kindness, deep empathy, and true compassion. They listen patiently and go above and beyond to support their residents, giving you complete peace of mind. Tricon has created a spectacular, welcoming environment here that anyone would be lucky to live in. I cannot recommend it highly enough—5 stars all the way!

A Gankina

The Spoke • July 2026

Andreah Galaz was a delight to work with!

WSZ DaGod-Is

Tricon Residential • July 2026

Adair, was awesome, came in was knowledgeable and efficient, if you need anything done big or small he is your guy

Jordon Williams

Cherry House at Canary Landing • July 2026

My light on my patio was damaged do to a storm and Enrique A. Came out and repaired it within fifteen minutes and I was amazed how quickly it was repaired and I was just so excited about the exceptional service thank you Tricon Residential for entrusting Enrique A. with your residents.

Priscilla Haggerty

Tricon Residential • July 2026