Resident Reviews
What Tricon Residents Are Saying
Thousands of families rent with Tricon across the U.S. Here’s what they have to say.
5 out of 5 stars
I recently started my lease with this new management company with a few blips which most were resolved. Upon officially moving in, the AC wasn’t working, leaving us living in 85 to 90° temperatures. For days, calling the emergency maintenance was a nightmare because the AI assistant just kept saying there was technical issue and just hang up. After hours of trying and calling multiple times, I finally managed to reach a human: Cassidy Medart and she was absolutely amazing and responsive. Despite it being a Saturday night, she bypassed the system and got a service technician out to fix the AC between 7:00 and 10:00 p.m. We're anxiously awaiting the technicians arrival, but if it weren't for Cassidy stepping in to help us after we went without proper cooling since Thursday, this would have been a 1-star experience. Management needs to overhaul their frustrating automated phone system, but Cassidy deserves 5 stars for her outstanding and empathetic service.
5 out of 5 stars
Andreah Galaz was very helpful and communicative in the process.
5 out of 5 stars
Andreah is the best! Truly amazing! If you need a home, definitely ask for her!
5 out of 5 stars
Jerry was great on time. Professional efficient. Did a great job. 10 stars
5 out of 5 stars
Darius Burley was the tech that came out to assist. He was by far the most professional and nicest tech. Super knowledgeable and easy to work with. Explained everything that was wrong and how he fixed it. Would absolutely recommend him and his work.
5 out of 5 stars
Darius Burley fixed a couple of issues around our home. He was quick, efficient and beyond respectful. Thank you Darius!
5 out of 5 stars
Today we got our keys after being displaced for the last month after a small house fire. Calvin was very thorough with our move in process/instructions. He made sure to check everything in the home to ensure it was move in ready for our family. Thank you so much Calvin! And thank you Tricon for our beautiful new home!
5 out of 5 stars
Calvin Stewart was an amazing move in technician. He explained in detail from outside to inside. He was very thorough in also letting us know the steps when moving out!
5 out of 5 stars
Miguel was great and professional!
5 out of 5 stars
Although I chose not to live here, Lesley was super helpful with answering any questions I had, and would recommend speaking with her for property inquiries.
5 out of 5 stars
Darius Burley got our AC unit back up and running in no time. He was very efficient, knowledgeable and we always learn so much from him .
5 out of 5 stars
I had a great experience with Darius Burley from Tricon. He was very informative, patient, and took the time to explain why the temperature in my home was higher than what my thermostat was set to. He walked me through how to properly set and manage my system, answered all of my questions, and made sure I understood everything before he left. It’s refreshing to work with someone who is knowledgeable, professional, and genuinely cares about helping. Thank you, Darius, for providing such excellent customer service!
*Customer testimonials reflect individual experiences and opinions and do not necessarily represent Tricon’s views. Customer experience descriptions are provided for context only. Individual experiences may vary.