How do I submit my notice and prepare for move-out?

Step 2: Complete the Notice to Vacate (NTV) Form
We’ll email you a digital form to sign electronically. Your notice is only official once all leaseholders have signed.
Please note: Notice periods vary by lease — check yours to confirm how many days’ notice is required.

The form will ask you to:

Share your reason for moving
Provide a complete and accurate forwarding address
- Why this matters: Your forwarding address is where we’ll send your final Move-Out Statement and any applicable refund. If it’s incorrect or incomplete, this could delay processing.
Indicate if you’d like to request a Pre-Move-Out Inspection (optional — see Step 3)

Step 3 (Optional): Request a Pre-Move-Out Inspection
If selected on your NTV form, we’ll follow up to schedule. A team member will assess the home’s condition and offer recommendations to help you prepare. This can help reduce common charges, though it does not guarantee a refund.

Step 4: Receive Move-Out Instructions
Once your signed NTV form is submitted, we’ll send detailed move-out instructions.

If proper notice is given, you’ll receive this at least two weeks before your move-out date
If less than the required notice is given, we’ll send instructions shortly after your form is received

For a complete step-by-step overview of the entire process, you can also review our Move-Out Guide anytime.

Step 5: Move-Out Inspection
We’ll schedule a final inspection on your move-out date. This helps document the condition of the home and determine whether any charges apply.

Step 6: Security Deposit Refund
Your security deposit (if applicable) will be processed after the final inspection and in accordance with your lease and local law. We’ll mail your Move-Out Statement and any refund to the forwarding address you provided in Step 2.