Code is entered correctly but does not unlock deadbolt:

  • Verify active codes & schedules in BH247.
  • Codes must be entered within 5 seconds or the process will have to be restarted.
  • Lock may be in timeout after too many incorrect code attempts. After 5 unsuccessful attempts the lock will timeout for 60 seconds.
  • Checkmark & Gear cannot be used as part of PIN code.

Upon entering a PIN code and pressing the Check key, the lock gives a series of beeps, flashes red & blue LEDs 7 times, and does not unlock:

  • All Code Lockout Mode has been enabled.
  • Factory reset and re-pairing to the controller will be required.
  • Resident codes will need to be recreated after reset.

Upon entering a PIN code and pressing the check key, the unit responds with a series of beeps and keypad flashes three times:

  • The pin code was entered incorrectly. Re-enter correct code followed by check mark key.