Your Questions Answered
Why did my rent increase at renewal?
We recognize the impact of rent increases and strive to keep them fair. However, from time to time, adjustments are made based on several factors, including:
• Location
• Property features
• Availability
• Comparable homes
If you have questions about your specific renewal offer or would like to discuss your options, please call Tricon at 844-874-2661.
What if I do not want to renew my lease?
If you do not want to renew your lease, you will need to submit a Notice to Vacate.
Notice periods vary, so please review your current lease to confirm how many days’ written notice is required. To get started, please call our team at 844-874-2661.
You may also have the option to choose a month-to-month lease if you prefer added flexibility and are eligible for renewal. Your renewal offer will outline the available options.
How do I switch to a month-to-month lease?
If you are eligible for renewal, your renewal email may include the option to choose a Flexible Plan for a month-to-month lease.
If you do not make a selection by your lease expiration date, your lease may automatically roll into a month-to-month term. This option provides flexibility but typically includes a higher rental rate and an additional monthly fee.
Your renewal offer will outline the details.
Why am I being charged a month-to-month fee?
A month-to-month fee may apply if your lease converts to a month-to-month term.
This typically happens when a renewal lease is not signed by the renewal deadline or when you choose a Flexible Plan for month-to-month flexibility. Month-to-month terms usually include a higher monthly rent and an additional monthly fee, which may vary by location.