Your Questions Answered
How long does it take for a Tricon application to be processed?
In most cases, Tricon applications are processed within 24–72 hours after all required documents are submitted. You will typically receive a decision within 24 hours of completing your file.
Screening does not begin until all required documentation (such as ID, income, and rental history) is received, and these documents must be submitted within 24 hours of applying. If documents are missing, processing may be delayed or the application may be canceled.
You can check your application status at any time by returning to the home’s listing page and following these steps:
1. Click “Apply Now”
2. Click “Apply”
3. Sign in with your email and password
4. Select “Check the status of your application”
My application was denied. What happens next?
If your application is denied, the refundable holding deposit will be refunded, typically within 1-3 business days.
Application screening is completed by a third-party screening provider. If your application is denied, you will receive a notice with next steps.
That notice will explain how to:
• Request your screening report: Contact the screening provider to request a copy of the report used in your application review.
• Dispute incorrect information: Work directly with the screening provider if you believe the report includes inaccurate or incomplete information.
For complete screening criteria, please review Tricon’s Terms of Agreement.
My application was approved. What happens next?
Once your application is approved, Tricon will contact you to confirm important details, such as occupants, pets, and your move-in date. Your lease package will then be generated and sent to you electronically.
Here’s what happens next:
1. Sign your lease within 48 hours:
You’ll typically have up to 48 hours to review and sign your lease online once it is sent.
2. Pay your security deposit within 48 hours:
Your full security deposit is typically due within 48 hours after you sign your lease. In some locations, you may choose a Deposit Waiver, which allows you to pay a smaller monthly amount instead of a traditional deposit.
3. Complete remaining move-in payments at least 72 hours before move-in:
This may include your first month’s rent, prorated rent, applicable fees, or other required move-in funds.
4. Review any applicable fees:
Your required move-in amounts may include your $250 holding deposit, which is credited toward your total move-in costs if your application is approved and you move in. Other fees may include a one-time new resident onboarding fee, pet fees, or other applicable charges.
All required amounts and due dates will be listed in your lease summary once your application is approved.
Once your lease is signed and required payments are complete, Tricon will share next steps for your move-in.
If you have questions after approval, please call Tricon at 844-874-2661.