In most cases, utilities are transferred and put in your name. You pay a utility set-up fee and a monthly utility bill. In some instances, the utility provider will not allow service to be transferred from Tricon Residential to the renter of the home. In this situation, Tricon Residential pays the utility bill and adds the cost to the resident’s general ledger. The resident then pays that utility with their monthly rent payment.

Tricon Residential residents receive a monthly bill directly from each building’s chosen Utilities provider.

Access keys, remotes or fobs that provide access to HOA amenities, such as pools, spas, clubhouse or access gates, will be provided to you at your move-in appointment. Should you misplace any access keys, contact your Tricon Residential Representative about ordering a duplicate (an HOA fee may apply).

Access keys and/or remote devices for the home and HOA amenities, if applicable, will be provided during your move-in appointment. This may include door keys, mailbox keys, garage-door remotes, and community gates or amenity keys/access cards. Should you believe anything is missing, contact your Tricon Residential representative.

Prior to move-in, you will need to set up your utilities. Please reference your official Tricon Residential Welcome Letter email for more details.

You will be required to submit a Utility Confirmation Form detailing your account number for each utility after set up is completed. This form as a confirmation that you have transferred the utilities into your name.

In select areas, there may be multiple utility providers from which to choose, while in other areas there may only be one provider. Ultimately the resident is responsible to choose and set up utility service for the home.

Each utility provider may handle service set up differently. Generally, you can establish service either online, over the phone or in-person at the utility service center. You will likely need identification, a copy of your lease, and any applicable deposit payments.

Please note that in select cases, utility providers may require a utility account to remain in the owner’s name. The home owner, Tricon Residential, will continue service in their name and you will be billed back for the utility should this occur,

Tricon Residential residents must enroll with the building’s chosen utilities provider and provide management with proof of enrolment prior to moving into their suites. Without proof of enrolment, we will be unable to provide you with the keys to your suite.

Tricon Residential has a handy move-in checklist available to help ensure no important tasks or considerations are missed. You’ll find our move-in checklist on our Resident Portal.

1. Before leaving the home you’re vacating, declutter, so you’ll have less to move.
2. Pack one bag of essentials in case your move gets disorganized. You’ll want to have one bag of essentials in case your items are delayed.
3. Prior to move-in you will need to set up your utilities. Please reference your official Tricon Residential Welcome Letter email for more details. You will be required to submit a Utility Confirmation Form detailing your account number for each utility after set up is completed. This form serves as a confirmation that you have transferred the utilities into your name.
4. Change your address by going online to USPS.com/move. You can also walk into any post office and request a Mover’s Guide packet.
5. Update your address with credit card companies, bank(s), insurance provider(s), health care, DMV and other Government agencies, cell phone provider and any magazines, associations or clubs you belong to.
6. Update your address with any regularly scheduled online suppliers you may buy goods from.

Tricon Residential requires no additional move-in costs at the point of move-in. Let’s review what will have been paid up to this point:

• Application fees and hold deposit
• Security deposit
• Pet fees and other charges, if applicable
• Rent

Additional expenses that you can expect to pay in order to get your home up and running include:

• Utility set up including electric, gas, water, cable or satellite television, and waste management service
• Moving services
• Renters Insurance

The move-in inspection gives you the opportunity to walk through the home with a Tricon Residential Maintenance Representative to sign off on the current condition of the home. You can point out something that may need repair and note any imperfections so that you won’t be held responsible at move out. This includes a minor chip in tile, dent in a cabinet, or other slight wear and tear issues.

When you move into your suite, you will complete a suite education session with one of our team members. Together, you will inspect the suite to ensure that everything is up to your standards, and we will familiarize you with the various features of your brand-new home. If there are any maintenance items that need to be completed after the inspection is done, our maintenance team will complete them as soon as possible.

Do not schedule the movers until you have your move-in appointment scheduled with a Tricon Residential Representative.

Please ensure that you speak to your Leasing Consultant to schedule your move-in date and time. Once your move-in date is scheduled with the property team, you can schedule the timing with your preferred movers. Please ensure that you ask about special discounts with Tricon Residential-approved movers.

At Tricon Residential your satisfaction is our top priority. We want to ensure that you are happy in your new home and we strive to take care of any concerns right away. Occasionally will reach out to ask for your thoughts and opinion. We want to thank you in advance for your response, as we work diligently to keep you happy at home.

Monthly rent covers the cost of making your home your own, for the duration of your lease agreement. However, residents are responsible for maintaining their own utilities, as indicated in their lease agreement.