Absolutely. Anyone living in the home who is 18 years of age or older needs to submit their own rental application and thus will be on the lease documents. The combined gross income of all applicants is used to determine income eligibility, which is three times the monthly rent. All intended occupants aged 18 or older should submit their applications together since qualifying income will be based upon the household income.

After I’m Approved, Can I Add an Applicant?

Yes, however, since income qualification is based on the gross household income, all applicants need to submit applications together. Our rental screening provider screens and evaluates the risk factor of all applicants collectively to determine eligibility and establish the security deposit. Therefore, adding an applicant after approval would necessitate rescreening applicants together, creating a delay and the additional cost of the application fee, per applicant.

No! Please ensure your ID is government issued!

Positive rental history includes, but is not limited to:

A. Maintaining a credit report with no major blemishes;
B. Consistently paying one’s bills on time;
C. No large outstanding debts or other issues that would cause one’s credits score to plummet;
D. No evictions;
E. No criminal record; and
F. No documented reports of damage or destruction to prior residences.

Additionally, Tricon Residential works with RentTrack to offer credit building benefits. When you subscribe, RentTrack will report your monthly rent payments to the three major credit bureaus. You’ll receive credit tips and alerts, help to avoid identity theft, and you can quickly build your credit history by reporting past rent payments of up t two years. RentTrack is available to answer questions by email at help@renttrack.com, or by calling RentTrack at 866 841 9090.

You’ve found a home you love! Now, it’s time to make it yours. To apply, go to the home’s listing page and click on “APPLY NOW.” Review the Terms of Agreement and Qualification Criteria, then click the “START APPLICATION” button. We charge an application fee per applicant ($55 or less, depending on the state), and a $250 refundable holding deposit to “hold” the home while your application is in process. This refundable holding deposit takes the home off the market and “holds” it while your application is in process. Once you move in, the holding deposit is credited to your first month’s rent. If you’re approved and you choose not to move into the home, Tricon Residential will retain the holding deposit. If an applicant is declined, the refundable holding deposit is reimbursed.

It’s important to provide Tricon Residential with an accurate email address for each lessee, as each applicant needs to sign the lease using a separate email address. Within 24 hours of submitting the application, screening documentation will need to be provided, including income verification, rental history, and two forms of government-issued identification. Tricon Residential will begin the screening process when all the supporting documents are received. If supporting documentation is not provided within 24 hours, the application will be canceled.

You’ll be notified of the outcome within 24 hours of applying and providing all necessary documentation. You can check the status of your application at any time by returning to the “Start Application” web page and clicking on “Check the status of your application.”

To apply for a suite, go to the suite page and click on “APPLY NOW.” Review the Terms of Agreement and Qualification Criteria, then click the “START APPLICATION” button. It’s important to provide Tricon Residential with an accurate, unique email address for each lessee, as each applicant must sign the application and lease using a separate email address. Within 48 hours of applying, screening documentation should be uploaded, including income verification and government-issued identification. Tricon Residential will begin the screening process when all supporting documents are received. If supporting documentation is not provided within 48 hours, the application may be cancelled.

You will be notified of the outcome of your application within 48 hours of applying and providing all necessary documentation. You can check the status of your application at any time by returning to the “Start Application” web page and clicking on “Check the status of your application.”

Take time to ensure that the information you submit is accurate, because inaccurate information may cause delays and additional expenses. All intended occupants aged 18 or older should submit their rental applications together, since qualifying income will be based upon the total household income.

Once your application is approved, any remaining balance of your last month’s rent deposit needs to be paid in full. Once it is paid, our Leasing Consultant will contact you to verify information such as planned occupants, pets, etc. Tricon Residential will generate a lease agreement, and you will have 48 hours to sign the lease online through the Rent Café Resident Portal.
Any prorated monthly rent payment will be due prior to the move-in date. Without receiving payment in full, we will be unable to provide you with the keys to your apartment.

If at any point in this process you have a question or need assistance, you can contact your Leasing Consultant or the Resident Services Office.

Once your application is approved, a Tricon Residential representative will reach out to you to verify information such as planned occupants, pets, etc. Tricon Residential will generate a lease agreement and you’ll have up to 48 hours to execute the lease online. Once the lease is executed, the security deposit and pro-rated monthly rent payment are due within 48 hours.

If at any point in this process you have a question or need assistance, you may contact Resident Services Center at 844 874 2661.

To apply, there is a rental application fee per applicant for screening ($55 or less, depending on the state), and a $250 refundable holding deposit. This refundable holding deposit takes the home off the market and “holds” it while your application is in process. Once you move in, the $250 refundable holding deposit is credited to your first month’s rent. If you’re approved and you choose not to move into the home, Tricon Residential will place the home back on the market for rent and retain the holding deposit. If an applicant is declined, the refundable holding deposit is reimbursed.

Tricon Residential uses Experian or TransUnion. While most credit reporting agencies evaluate credit scores based upon the same parameters, slight variations may appear in the final report.

You’ll need to pay the fees and provide the following documents to complete the application process:

1) Completed online application(s).

2) $55.00 application fee per applicant.

3) A non-refundable $250 refundable holding deposit, which is applied toward the first month’s rent, once approved and moved in. If you are denied, the refundable holding deposit will be refunded within 3 to 5 business days. The refundable holding deposit is retained by Tricon if your application is approved and you choose not to move in.

4) Verifiable rental history going back two years.

5) Household income verification showing income of at least three times the monthly rent.

6) Two forms of government-issued identification, one with a photo ID, which may include a state-issued driver’s license, state-issued identification card, social security card, resident alien card, ITIN or official passport.

You will need to provide $2,000 towards your last month’s rent deposit for an application to be processed. If the application is not successful or cancelled, the $2000 will be refunded 100% in full.

Tricon Residential uses an outside impartial screening service provider to screen all applicants. Once screening is complete, our rental screening provider will produce one of three rental application results: approved, conditionally approved, or denied. If conditionally approved due to income verification, Tricon Residential may be able to work with you to assess if approval is possible. If an application is declined, it is generally due to negative rental history, insufficient income, poor credit history, current bankruptcy, or criminal history. When an application is rejected, the refundable holding deposit is reimbursed.

If Denied, Can I Find Out Why?

Yes. Once the screening process is complete you may contact our rental screening provider to request a copy of your credit score or discuss the reasons for application denial. Tricon Residential is not able to provide denial information to our applicants. If you have specific questions about your denial based on a felony conviction, please contact us.

A guarantor (usually a parent, guardian, family member or friend) is a leaseholder who does not occupy the unit. You may be asked to add a guarantor to your application if you do not meet the financial qualifications to lease. A guarantor agrees to take joint responsibility for all aspects of the lease if the tenant(s) fails to do so. A guarantor needs to complete the same application process as a renter and is also required to sign the lease.

Tricon may conduct criminal background screenings for all Applicants 18 and older. The screening will consider weapons-related felony convictions or deferred judgments within the past 3 years and other felony convictions or deferred judgments within the past 7 years (“Covered Felonies”). The screening will not consider:

1. Arrests or charges that did not result in a conviction, or misdemeanors;
2. Expunged convictions, reversed convictions, or pardoned convictions;
3. Convictions with new trials ordered but not held;
4. Sealed juvenile records; and
5. Probation or parole status.

WHAT IF I WOULD HAVE QUALIFIED IF I DID NOT HAVE A COVERED FELONY?

Applicants flagged for Covered Felonies but otherwise qualified may request a “second look”. This is an opportunity for Tricon to review additional information about your situation and the criminal history that appeared in your screening report. Please contact us if you believe you may qualify for a second look.

Tricon may conduct eviction history screenings for all Applicants 18 and older. Tricon will consider eviction proceedings that resulted in a judgment in favor of the housing provider within the past two years (“Covered Evictions”). Tricon will not consider other eviction records, including:

1. Eviction filings without judgment;
2. Eviction resolved in the Applicant’s favor;
3. Withdrawn or settled evictions;
4. Sealed, expunged, or legally nullified records;
5. Evictions older than 2 years; or
6. Evictions filed during the COVID-19 emergency period.

WHAT IF I WOULD HAVE QUALIFIED IF I DID NOT HAVE A COVERED EVICTION?

Applicants flagged for Covered Evictions but otherwise qualified may request an “accuracy check”. The process involves requesting a copy of the background screening report from the consumer reporting agency or credit bureau involved, and submitting additional information to the consumer reporting agency or credit bureau involved. Please contact the consumer reporting agency or credit bureau if you believe you may qualify for an accuracy check.

Ideally, the screening team would like to see your three (3) most recent paystubs. If this is not something you are able to provide, you can provide an employment contract, banking information, tax information, etc.

Let us know if you want to add a roommate to your lease. The new roommate will need to:

1. Complete a rental application.
2. Provide proof of income – either three (3) most recent pay stubs or a letter of employment.
3. Provide government-issued ID.

Once your new roommate is approved and a new lease is executed, the updated lease will replace your previous lease. However, the original lease term remains in effect.

If, at any time during your lease term, you wish to remove a roommate, please contact a member of the Resident Services Office.

Your lease will be emailed directly to each applicant named on the lease for signatures via DocuSign. It’s important to provide Tricon Residential with an accurate email address for each lessee, as each applicant needs to sign the lease using a separate email address. If you’re unable to provide a unique email address for each applicant to send their electronic signature, please notify your Tricon Leasing Representative so other arrangements can be made. The lease needs to be signed by all parties within 48 hours, or it will expire, and the home will be placed back on the rental market.

Your lease will be emailed directly to each applicant named on the lease for their signatures. It is important to provide Tricon Residential with an accurate, unique email address for each lessee, as each applicant needs to sign the lease using a separate email address. If you are unable to provide a unique email address for each applicant to submit their electronic signature, please notify your Tricon Leasing Representative so that other arrangements can be made. The lease must be signed by all parties within 48 hours or it will expire, and the suite may be placed back on the rental market.

A lease agreement (Residential Tenancy Agreement) is a legal and binding agreement, and all residents are responsible for the term of their tenancy. However, we understand that there are situations that may require you to leave your suite early. Should this occur, please contact the Resident Services Office for instructions on how to assign your suite.

A lease agreement is a legal contract governed by the rules of the Residential Tenancies Act (RTA) that is signed by both the tenant(s) and the landlord. The lease outlines all the rules to which both parties must comply. Make sure you are familiar with yours!

You can request to add or remove a pet at any time, subject to approval, breed restrictions, and pet limits outlined in the lease. Please call us at 855-676-1680 and if approved, we’ll send you a Lease Amendment via DocuSign to update your lease and charges.

• Adding a pet: You’ll be responsible for a one-time, non-refundable pet fee (which may be refundable depending on your area) and a small monthly pet rent (amounts are outlined in your renewal or lease terms). Breed restrictions may apply.
• Removing a pet: We’ll update your lease and adjust your monthly charges once the amendment is signed.

Our team will guide you through the process and answer any questions about Tricon’s pet policy. For more details, visit Pet-Friendly Homes.

Tricon Residential is pet-friendly and accepts most dogs, cats, birds, small caged mammals and fish. For the later, an aquarium may not be larger than a 20-gallon tank, and it will require proof of insurance for the entire term of the lease.

Pets must be licensed and have current vaccinations that are kept current throughout the duration of your lease. Dogs and cats should wear an identification collar tag with the owner’s name, address, and contact information. If your pet were to escape, we want to do everything possible to ensure they are returned home safely.

Yes, Tricon Residential properties are pet-friendly. Pets must be licensed and have current vaccinations that are kept up-to-date throughout the duration of your lease. Please ensure that pets wear an identification collar tag with the owner’s name, address and contact information. Pets are required to be on a leash at all times while on Tricon Residential properties and may only access amenity spaces for pet-specific events or in the case of support animals.

Notify your Tricon Residential team in the Resident Services Centre that you have a pet(s), and they will send you a pet addendum for your lease. We happily welcome your pet(s) as new members of our family.

Please send a written request to the Tricon Residential team to notify them that the pet no longer resides at the property and to remove the pet from your lease.

Two (2) pets are allowed per Tricon Residential home. This includes your resident pet and any visiting pet. The combined weight of the pets should not exceed 150 pounds, and no one pet may weigh more than 85 pounds.

Yes. Monthly pet rent is $44 per month, per pet ($35 in Colorado).

Tricon Residential’s breed restrictions are listed below, however, some city or county ordinances have their own breed restrictions. Therefore, please check your Lease for more detailed information specific to your area.

The following breeds are prohibited, whether full or mixed breed:

• American Pit Bull Terrier
• American Staffordshire Terrier
• Bull Mastiff
• Cane Corso
• Chow
• Doberman
• Dogo Argentino
• Pit Bull
• Presa Canario
• Rottweiler
• Wolf or Wolf hybrids
• Any combination mix of the foregoing breeds, and any other breed or type that Landlord deems to have similar characteristics

In accordance with Ontario’s breed-specific legislation, Pit Bulls and Pit Bull-mixes are prohibited from residing at Tricon Residential properties.

When you apply to lease a home with us, or renew your lease, we ask you to provide Tricon Residential with a valid letter from a qualified, licensed physician or health care professional indicating that you have a disability-related need for animal assistance. Tricon Residential does not accept documents from online providers, as this does not constitute reliable verification of a disability, therapeutic relationship, or need for an assistance animal. At the time of submitting your application to Tricon Residential, a Tricon Residential Applications Representative will provide the Reasonable Accommodation Request for Assistance Animal Form for you to complete. Pet fees are waived for verified service and emotional support animals.

A one-time pet fee of $300 is required for the first pet, plus $300 for a second pet. The one-time pet fee is not charged in CA, CO, OR, WA, or WI. The pet fee is nonrefundable, and helps absorb some of the cost adding your pet to the Lease, and wear and tear on the home, carpet, yard, etc. resulting from pets.

Tricon Residential welcomes all applicants and is fully committed to complying with the letter and spirit of any local or state source of income protections by accepting certain housing assistance payments where required by law. All applicants undergo the same screening process, must execute our lease and security deposit within 48 hours, and take possession of their home within 14 days as required by the lease terms.

For income verification, if you are self-employed, you’ll need to submit the previous year’s income tax return and previous two month’s bank statements, or twelve months of financial statements during the rental application process.

All adults who are 18 years of age or older need to complete an application to rent a home from Tricon Residential. In addition, all applicants need to submit to a background screening. Guarantors or co-signers are not accepted for the application and leasing process of our U.S. rental homes. Occupancy standards generally allow for two persons per bedroom, plus one – per household. Local occupancy laws may vary.

Applicants need to meet certain qualification criteria for approval to rent. Considerations include credit history, credit status, background, rental history, and income verification.

Criminal History

Criminal background screening information is found in the Application Process section below.

Credit and Income

From your application to rent a U.S. rental home, either an Experian or TransUnion credit report is automatically processed detailing your credit and rental history. If you have initiated a credit freeze on your account in order to keep scammers from opening new accounts in your name, it is imperative that you lift the freeze so that your credit may be reviewed. Tricon Residential uses a rental screening provider to determine eligibility based on analysis of the credit report, rental history and background check.

When qualifying to rent, credit history may carry more weight than credit score. A low credit score or lack of credit history does not mean an automatic rejection. Income to be verified needs to show the household income, including income from all applicants, and should equate to a minimum of three times the monthly rent.

The rent deposit is applied to the last month’s rent period of your tenancy. The amount of this deposit is equivalent to one month’s rent of the suite you are applying for.

Your last month’s rent (LMR) deposit will be applied to the rental amount owed on your last month of living at a Tricon Residential property. At the end of your lease term, should you wish to vacate the property, a 60-day notice to vacate is required. For example, if your lease term ends on December 31, 2023, and you wish to vacate the suite at this time, a notice to vacate needs to be received by our management office no later than November 1, 2023. Your last month’s rent deposit will be applied to the rent that will be due on December 1, 2023.

Your security deposit amount is equal to one times the monthly rent of the home.

The security deposit agreement is subject to Tricon Residential’s final acceptance of the application once the screening process is complete. If an application is denied and an applicant is unable to move into the home, the refundable holding deposit and security deposit are refunded. Any fees paid are retained by Tricon if an applicant is approved, but changes their mind and decides to not move into the home.