Your Questions Answered
What is the Fence Installation Program?
The Fence Installation Program gives eligible residents the opportunity to add a professionally installed perimeter fence to their backyard.
The program is offered as a monthly add-on to your lease for $125/month.
Why is Tricon offering the Fence Installation Program?
Based on resident feedback, the Fence Installation Program is designed to give eligible residents a simple way to add more privacy and outdoor functionality to their backyard.
Is the Fence Installation Program available at all Tricon homes?
No. The Fence Installation Program is only available at select eligible homes.
Eligibility is based on factors such as property characteristics, local requirements, and HOA guidelines, where applicable. Participating residents must also meet certain eligibility requirements.
Is participation in the Fence Installation Program required?
No. Participation in the Fence Installation Program is optional.
If the offer is available for your home and you decide not to enroll, no action is required and no changes will be made to your lease.
Is this Fence Installation Program the same as an HOA-required or Tricon-required fence installation?
No. The Fence Installation Program is a resident-requested upgrade.
If your home requires a fence because of HOA rules, local requirements, or property conditions, that process is handled separately.
How do I know if I’m eligible for the Fence Installation Program?
If your home is eligible, you may receive an offer by email or through the Tricon Resident App. You can also log in to the Tricon Resident App and visit the “Offers” section to see whether this program is available for your home.
Final enrollment remains subject to review, including property qualification, any required approvals, and confirmation that your account is eligible and in good standing.
How do I sign up for the Fence Installation Program?
To sign up, log in to the Tricon Resident App and navigate to the “Offers” section.
If the Fence Installation Program is available for your home, select the offer and follow the prompts to review the monthly fee and lease addendum.
Once all leaseholders sign the lease addendum, Tricon will begin the approval and installation process.
What is the lease addendum for?
The lease addendum adds the $125 monthly fee to your lease and outlines the program terms and conditions.
The addendum also confirms that the fence is a permanent improvement that will remain with the home.
Can I cancel the Fence Installation Program after signing the lease addendum?
Because the fence is a permanent improvement to the home, the monthly fee becomes part of your lease terms and cannot be removed after the lease addendum is signed.
My home already has a fence. Can I still sign up for the Fence Installation Program?
No. The Fence Installation Program is designed for eligible homes that do not currently have an exterior fence.
How much does the Fence Installation Program cost?
The program costs $125 per month.
The monthly fee remains fixed at renewal, as outlined in the lease addendum.
Is there an upfront cost or deposit for the Fence Installation Program?
No. There is no upfront cost or deposit required to participate, outside of the $125 monthly fee.
When do charges for the Fence Installation Program begin?
Your monthly fee is scheduled to begin approximately two months after your lease addendum is signed (three months for homes in an HOA).
This gives Tricon time to complete the survey, obtain any required approvals, and coordinate installation.
What happens if fence installation is not complete before charges begin?
If fence installation is not complete by the time your monthly charge begins, a credit will be applied to your account for any period when you were charged before the fence was fully installed.
How long does the monthly fee for the Fence Installation Program apply?
Once the fee begins, the $125 monthly fee remains part of your lease terms for as long as you remain in the home, including any renewal terms, as outlined in the lease addendum.
What happens to the monthly fee for the Fence Installation Program when I move out?
The monthly fence fee ends when you move out, and the fence will remain with the home as a permanent improvement.
What type of fence will be installed?
Fence style and materials are selected based on your home, neighborhood, and any applicable HOA or code requirements.
In most cases, this may be a wood privacy fence, though materials may vary by community.
Where will the fence be installed?
The Fence Installation Program is for a perimeter fence around the backyard.
The exact placement will depend on your property layout, survey results, and any applicable HOA or code requirements.
Can I choose the fence color, height, or style?
Tricon determines the appropriate fence style, height, color, and materials based on property needs, community standards, and any applicable HOA or code requirements.
How long does the fence installation process take?
The full process generally takes approximately 2–4 months after your lease addendum is signed, but timing may vary based on survey completion required approvals, contractor availability, weather and other factors.
Does my HOA need to approve the fence?
If HOA approval is required, Tricon will handle the approval process on your behalf.
You do not need to contact your HOA directly.
What if my HOA or local code requirements prevent fence installation?
In some communities, HOA or code guidelines may prevent a fence from being installed at your home, or fence installation may be impractical or too costly after further inspection.
If that applies to your home, we’ll let you know as soon as possible. Your enrollment will not move forward, and you will not be charged.
Do I need to be home for fence installation?
No. You do not need to be home for the plat survey or full installation.
The installation team will confirm timing and any access needs with you before work begins.
Who is responsible for maintaining the fence?
The Tricon team is responsible for structural maintenance and repairs.
Residents are responsible for keeping the fence clean, including regular power washing where required by an HOA or community guidelines.
What should I do if the fence is damaged?
Please submit a maintenance request through the Tricon Resident App or call (844) 874-2661.
Damage from normal wear and weather will be covered by Tricon.
Damage caused by residents, occupants, guests, or pets may be the resident’s financial responsibility.
Who do I contact with questions about the Fence Installation Program?
For questions about eligibility, billing, installation, or maintenance, please call (844) 874-2661.




