Your Questions Answered
Why am I being charged for utilities?
You may be charged for utilities if a utility has not been transferred into your name, if the utility is billed through Tricon, or if your lease requires certain utility costs to be billed to your account.
If eligible utilities are not transferred into your name by the required deadline, a Failure to Transfer Fee may also be charged to your account until the transfer is completed.
If you recently completed the utility transfer, please allow time for processing and verification. Account updates and fee adjustments may take time to appear after the transfer is complete.
If you have questions about your utility charges or need help completing the transfer, please call Tricon at 844-874-2661.